--- schema_version: "1" id: 64cdf4290a980f533101072c0aa7b338a60bde85771ad3743ad35e9cd8e05e13 title: Download and Preview a File in a Chatter Feed collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_attachments_view_download.md canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_attachments_view_download.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: db26a48780f6d222afed0474dd509419109bf33b5f8f596872009363b71ee84c description: Not only can you download and save files posted to Chatter feeds, you can also preview files in your browser without downloading them. products: - Experiences release: "264" --- # Download and Preview a File in a Chatter Feed Not only can you download and save files posted to Chatter feeds, you can also preview files in your browser without downloading them. There are several places in Chatter where you can download and preview files: - On the **Files** page—Click **![FileActionsArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_actions_arrow.png)** | **![green down arrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_download.png) Download** or click the preview (![magnifying glass](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_preview_icon.png)) icon next to the file. - On any Chatter feed—Click **More Actions** | **![Download file](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_download.png) Download** next to the file, or to preview the file, click the file thumbnail or click **More Actions** | **![Preview file](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_preview_icon.png) Preview**. - On the Files Owned by list on a profile—Click **![FileActionsArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_actions_arrow.png)** | **![green down arrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_download.png) Download** or click the preview (![magnifying glass](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_preview_icon.png)) icon next to the file. - On the Files Shared with list on a group—Click **![FileActionsArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_actions_arrow.png)** | **![green down arrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_download.png) Download** or click the preview (![magnifying glass](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_preview_icon.png)) icon next to the file. - In the Notes and Attachments related list on a record, click **Download** next to the feed attachment. To preview the file, click **Preview** next to the feed attachment. Previewing a file opens it in your browser with the enhanced document viewer. The enhanced document viewer provides the following capabilities for viewing documents: - You can use the next page (![NextPageArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_arrow_next.png)), previous page (![PreviousPageArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_arrow_prev.png)), first page (![FirstPageArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_arrow_first.png)), and last page (![LastPageArrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_arrow_last.png)) icons on the document toolbar. And you can navigate through a document page-by-page by right-clicking and choosing **Next Page** and **Previous Page**. - You can use the scroll bar to move continuously through a document without needing to click the **Next Page** and **Previous Page** icons. Continuous scrolling is not available for PowerPoint files. - You can jump directly to a page by entering the page number in the page field and pressing Enter. - From the right-click menu, you can choose **Fit Width** to expand the width of the document, or **Fit Full Page** to preview the whole page of the document. The fit width icon (![FitWidthIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_fit_width.png)) and fit full page icon (![FitFullPageIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_fit_fullpage.png)) are also available on the toolbar. - From the right-click menu, you can choose **Full Screen** to preview the document in full screen mode or **Exit** to exit full screen mode. The full screen icon (![FitFullScreenIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_full_screen.png)) and exit icon (![FullScreenCloseIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_full_screen_close.png)) are also available on the toolbar. - From the right-click menu, you can **Zoom In** or **Zoom Out**. The zoom-in icon (![ZoomInIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_zoom_in.png)) and zoom-out icon (![ZoomOutIcon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/file_zoom_out.png)) are also available on the toolbar. - You can use the keyboard arrow keys to navigate page-by-page through a document. Click the document viewer and use the keys as follows: - Right-arrow key: moves a PowerPoint document forward one slide and moves a PDF, Word, or Excel document forward one page. - Left-arrow key: moves a PowerPoint document backward one slide and moves a PDF, Word, or Excel document backward one page. - Up-arrow key: moves a PowerPoint document forward one slide and scrolls a PDF, Word, or Excel document up the page. - Down-arrow key: moves a PowerPoint document backward one slide and scrolls a PDF, Word, or Excel document down the page. - You can’t preview files larger than 25 MB, unknown file types, password-protected files, and copy-protected PDFs. For files that you can’t preview, the **Preview** option isn’t available on feeds or list views, and files appear as generic file type icons in the feed. Some Microsoft Office 2007 features don’t display correctly in previews. If a file can be previewed, but a preview doesn’t exist, contact your Salesforce admin to request to regenerate the preview. - In Internet Explorer 11, the **Preview** option redirects to the file detail page. #### See Also - [Who Can See My Attached Files and Links in Chatter?](https://help.salesforce.com/s/articleView?id=experience.collab_attachments.htm&release=264.0.0&type=5 "Share files and links with people by attaching them to Chatter posts or comments.") - [Delete Files and Links from Chatter Feeds](https://help.salesforce.com/s/articleView?id=experience.collab_attachments_del.htm&release=264.0.0&type=5 "Only a file owner can delete files. Users with the “Modify All Data” permission can delete all comments, posts, files, and links.")