---
schema_version: "1"
id: 92f5d950f8f7baee71436d6645f867ff032d354baa82359c364904ca390f9684
title: Chatter Email Settings and Branding
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_admin_email_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_admin_email_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2de26ef3e0f18c1a718c56e8c6f98605874f8a13b3c646cf9f2b07f18c1d5d63
description: You can change the format of your company’s outgoing emails and control whether users receive email notifications.
products:
  - Experiences
release: "264"
---
# Chatter Email Settings and Branding

You can change the format of your company’s outgoing emails and control whether users receive email notifications.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Contact Manager</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

If Chatter is enabled, email notifications are enabled by default. However, your users can configure their own email settings. They control whether they receive emails, how often they receive them, and the types of changes that trigger notifications.

Configure general Chatter email settings and branding from Setup. Enter Email Settings in the Quick Find box, then select **Email Settings**. This table describes the settings.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:45.87155963302753%">
        <col style="width:54.128440366972484%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51034e93">Setting</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51034e96">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e93 ">General Settings</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Allow Emails</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">Enables or disables email notifications for your entire company. If you deselect
            this option, all email notifications are disabled and your users don’t receive
            notifications.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Allow Email Replies</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">If selected, users can reply to email notifications about messages and comments
            via email instead of navigating to the comment or message in Chatter.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Allow Posts via Email</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">If selected, users can post to groups through email.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Allow Attachments via Email</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">If selected, users can include attachments on posts to groups that are made
            through email.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Show mobile app download badges</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">
            <p>Show App Store and Google Play download badges for Salesforce in all Chatter
              email notifications from your internal org.</p>
            <p style="margin-bottom:0;">Badges don’t appear in email
              notifications from Experience Cloud sites. A recipient’s language setting affects
              whether badges appear: if a badge isn’t translated in the set language, it doesn’t
              appear in the email. The show badges option is selected by default.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Allow API-only Chatter Digests</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">
            <p>This setting appears only if API-only Chatter Digests are enabled for your
              company. To enable this feature, contact Salesforce.</p>
            <p style="margin-bottom:0;">When you select this option,
              daily and weekly scheduled digests are disabled for your entire company. To provide
              digests to your users, you must call the API.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e93 ">Sender</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">From Name</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">The name that appears as the sender’s name in the email notification. Enter a
            name in this field if you want the sender name to contain a static value, such as your
            company’s name. If you leave this field blank, a dynamic name is used.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Email Address</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">
            <p>The email address of the sender. For example, add your company’s email address.
              This field is required for Chatter email notifications to be sent.</p>
            <p>A few things to
              keep in mind:</p>
            <ul>
              <li>If the <samp class="parmname">Allow Email Replies</samp> setting isn’t selected, then
                replies sent via email go directly to this email address and don’t appear on the
                Chatter post.</li>

              <li>Chatter email notifications are only sent from verified email addresses.</li>

              <li>Don’t use a distribution email list in this field. Verification emails are sent
                when this field is populated. If you use a distribution email list, verification
                emails are sent to everyone in that list.</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e93 ">Branding</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Logo</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">The Chatter logo appears in the email notification by default. To keep your email
            notifications consistent with your company’s brand, upload your company logo and
            replace the default.</td>

        </tr>
        <tr class="">
          <td data-label="Setting" class="slds-cell-wrap" style="text-align:right;vertical-align:top;" headers="d51034e93 ">Footer Text</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d51034e96 ">The text that appears in the footer of the notification email. We strongly
            recommend including your company’s physical address to comply with applicable
            anti-spam laws.</td>

        </tr>
      </tbody>
    </table>