---
schema_version: "1"
id: dab63f778886cf575ecec2e275c76d20950969a60b816ec38333a981dd15a7fc
title: Set the Format of Timestamps on Case Feed Posts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_admin_casefeed_dateandtime.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_admin_casefeed_dateandtime.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b1971a98f3a1789cbe3a43872113337213b4a43eee42afa46bf050885ace9cb0
description: In case feeds show users a relative timestamp on new posts, like 10m ago, or an absolute timestamp, like January 7, 2020 at 12:15PM. Comments and replies are also shown with relative timestamps.
products:
  - Experiences
release: "264"
---
# Set the Format of Timestamps on Case Feed Posts

In case feeds show users a relative timestamp on new posts, like 10m ago, or an absolute timestamp, like January 7, 2020 at 12:15PM. Comments and replies are also shown with relative timestamps.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Developer</strong>, and <strong>Contact Manager</strong> editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d54130e83">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d54130e83 ">To set up case feed timestamp format:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d54130e83 ">Customize Application</td>

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1. In Setup, enter Chatter in the Quick Find box and select Chatter Settings.
2. To show relative timestamps on new posts, comments, and replies in case feeds, select **Show relative timestamps**. To show absolute timestamps, deselect the setting.
    
    When **Show relative timestamps** is selected, case feed posts less than two days old show relative timestamps. After two days, timestamps on case feed posts change to absolute. Case feed comment timestamps remain relative. When relative timestamps are shown, users can see the absolute timestamp by hovering over the stamp.