---
schema_version: "1"
id: ec95f666d2685b9b53e3a68160c5409bb1c55a072ec07da8af9817fdc98e64d8
title: Web and Mobile App Connector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_web_mobile_app_connector.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_web_mobile_app_connector.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5cf7594474ba0bf6203b0410d3871dc7e20bd9173009fff42b57bcc1dbc5338a
description: Connect your web and mobile apps to Data Cloud to collect customer engagement data. This data helps you customize messages, create automations, or support AI projects. After it’s connected, set up data streams to ingest your data into Data Cloud, allowing you to access and query this data for various uses.
products:
  - Data 360
release: "264"
---
# Web and Mobile App Connector

Connect your web and mobile apps to Data Cloud to collect customer engagement data. This data helps you customize messages, create automations, or support AI projects. After it’s connected, set up data streams to ingest your data into Data Cloud, allowing you to access and query this data for various uses.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All Editions</strong> supported by Data 360. See <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_dc_editions.htm&amp;language=en_US" target="_blank">Data 360 edition availability</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d29620e61">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d29620e61 ">To view Data Cloud Setup and connect your website</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d29620e61 ">
              <p>System admin profile OR </p>
              <p style="margin-bottom:0;">Data Cloud Architect</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d29620e61 ">To create a data stream</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d29620e61 ">
              <p>Permission set: </p><a name="c360_a_web_mobile_app_connector__ul_apx_qfx_q2c"><!-- --></a>
              <ul id="c360_a_web_mobile_app_connector__ul_apx_qfx_q2c">
                <li>Data Cloud Architect</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png)

Note These instructions apply to mobile apps and websites that don't use Google Analytics 4 (GA4). To ingest GA4 data from your sites into Data Cloud, see [Connect a Website with Google Analytics 4 (Beta)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-web-connector-ga4.html).

#### See Also

- [Trailhead: Web Engagement Data in Data 360](https://trailhead.salesforce.com/content/learn/modules/web-engagement-data-in-data-cloud)
- [_Salesforce Help_: Data 360 Limits and Guidelines](https://help.salesforce.com/s/articleView?id=data.c360_a_limits_and_guidelines.htm&release=264.0.0&type=5 "Guidelines define best practice recommendations to optimize your adoption of Data 360 for best performance. Limits are boundaries beyond which features are unavailable, performance is throttled, or usage billing charges are applied. Since Data 360 is built to scale, some limits can be adjusted to meet your business needs. Work with your account executive to find a solution that meets your goals.")

## Step 1: Connect a Website or Mobile App to Data Cloud

First connect your mobile applications and website source. By connecting your mobile applications and website sources, you can capture online data and control the scope of data ingestion and activation.

1. Create a connection in Data Cloud Setup (System Admin Profile).
2. Build data capture rules (or sitemap).
3. Create event definitions (also called a schema).

To connect mobile apps and websites, review these steps in the Salesforce Developer documentation, [Web and Mobile App Connector.](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-mobile-web-app-connector.html) To connect sites with GA4, see the note at the top of this page.

### Step 2: Capture Engagement Data

To capture engagement data, add a JavaScript beacon script (or CDN script) to your website or app code.

1. Copy the provided beacon.
2. Add the beacon to your website (Web Developer).

### Step 3: Create a Data Stream

Create a data stream to initiate the flow of data from a website or mobile app.

[Create a web or mobile data stream](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-mobile-web-datastream.html) (Data Cloud Admin).