---
schema_version: "1"
id: b170847518e43610e572db03552cf910da6871cdbb8462960e7bbf327174a5f1
title: Set Up an Omnichannel Inventory Connection
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_set_up_oci_connection.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_set_up_oci_connection.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1de7929593197ba4be96d5d03f87bb1865aba950284f2cbdd566734bb5b5945c
description: Ingest your Omnichannel Inventory data into Data 360 using the Omnichannel Inventory connector.
products:
  - Data 360
release: "264"
---
# Set Up an Omnichannel Inventory Connection

Ingest your Omnichannel Inventory data into Data 360 using the Omnichannel Inventory connector.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All Editions</strong> supported by Data 360. See <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_dc_editions.htm&amp;release=264.0.0&amp;type=5" title="Data 360 is available in several supported Salesforce editions. Some Data 360 features also require additional licenses.">Data 360 edition availability</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d158631e63">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d158631e63 ">To connect to Omnichannel Inventory</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d158631e63 ">Data Cloud Architect permission set OR Commerce Intelligence Admin permission
              set</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_important.png)

Important The Data 360 org and the Omnichannel Inventory (OCI) tenant must be on the same instance. Connect only one Data 360 org to one OCI tenant. Connecting more than one Data 360 org to a single OCI tenant results in unexpected behavior.

1. From Data Cloud Setup, in the Quick Find box, enter Omnichannel Inventory Connector, and then select **Omnichannel Inventory Connector**.
2. In the Omnichannel Inventory Connector setup screen, click **Connect**.
3. Next to the type of connection that you want to make, click **Connect**.
4. Log in to the Omnichannel Inventory instance.
5. Allow Data Clloud to connect to Omnichannel Inventory and access the data.
6. Review the connection details.

The connection process creates data streams and maps the data source objects to the data model objects (DMO) and establishes the DMO relationships. If the new connection is in an inactive status for longer than two minutes, navigate to the Data Streams workspace and check if the Omnichannel Inventory data streams are in an error state. If so, click **Retry** on those streams. If the retry fails, delete the data streams, navigate back to the Omnichannel Inventory Connector setup screen, and create a new connection.

#### See Also

- [Disconnect an Omnichannel Inventory Connection](https://help.salesforce.com/s/articleView?id=data.c360_a_disconnect_oci_connection.htm&release=264.0.0&type=5 "You can delete a connection to Omnichannel Inventory if you don't need it. Removing the connection stops Data 360 from using your inventory as a data source and data action target.")
- _Salesforce Help_: Disconnect an Omnichannel Inventory Connection