---
schema_version: "1"
id: b3dac27b4a43e21a03d858824439c0b0f7beb5fb63d9d0cbc58085d7b16f4221
title: Salesforce CRM Connector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_salesforce_crm_connector.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_salesforce_crm_connector.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e9c26f5341244839ff19101418c85bcda5042a0e2b1005cc4aa24ff9782b6908
description: A standard Salesforce CRM connection establishes a connection between Data 360 and a Salesforce org, allowing Data 360 to ingest data from the connected org. Data 360 ingests data and sends back only data actions. This type of connection doesn’t share any data back to the connected org.
products:
  - Data 360
release: "264"
---
# Salesforce CRM Connector

A standard Salesforce CRM connection establishes a connection between Data 360 and a Salesforce org, allowing Data 360 to ingest data from the connected org. Data 360 ingests data and sends back only data actions. This type of connection doesn’t share any data back to the connected org.

You can also use a starter data bundle to create data streams in Data 360. The bundle maps the data source objects to the data model objects (DMOs) and establishes DMO relationships that improve your segmentation results.

Data 360 automatically connects to its home org. You can set up a standard CRM connection to orgs other than that home org. An org can be connected to multiple Data 360s via standard CRM connections, allowing multiple Data 360s to ingest the org's data.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png)

Note The Salesforce CRM Connector doesn’t support ingestion of big objects from Salesforce CRM.

## Government Cloud Compliance

[FedRAMP High and DoD IL4/5](https://help.salesforce.com/s/articleView?id=ind.government_cloud_data_cloud.htm&language=en_US)

- **[Set Up a CRM Salesforce Org Connection](https://help.salesforce.com/s/articleView?id=data.c360_a_set_up_crm_connection.htm&release=264.0.0&type=5)**  
    A data source and data action target are automatically created for the org where you set up Data 360. To connect other Salesforce orgs, manually set up a connection.
- **[Salesforce CRM Permissions](https://help.salesforce.com/s/articleView?id=data.c360_a_enable_user_permissions_external_salesforce_org.htm&release=264.0.0&type=5)**  
    When you connect to an org, the Data Cloud Salesforce Connector permission set is created to allow access to Data 360 objects and fields. You can edit the Data Cloud Salesforce Connector permission set to meet your organization’s needs.
- **[Salesforce CRM Connection Considerations](https://help.salesforce.com/s/articleView?id=data.c360_a_managing_crm_connections.htm&release=264.0.0&type=5)**  
    Understand how the CRM connector maps and processes data, as well as its overall behavior.
- **[Troubleshooting CRM Connections](https://help.salesforce.com/s/articleView?id=data.c360_a_refresh_history.htm&release=264.0.0&type=5)**  
    If you have trouble with creating, refreshing, or disconnecting a Salesforce CRM data stream, see these common issues.

#### See Also

- [_Salesforce Help_: Enable Object and Field Permissions to Access Salesforce CRM in Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_enable_user_permissions_external_salesforce_org.htm&release=264.0.0&type=5 "When you connect to an org, the Data Cloud Salesforce Connector permission set is created to allow access to Data 360 objects and fields. You can edit the Data Cloud Salesforce Connector permission set to meet your organization’s needs.")
- [_Salesforce Help_: Manage Big Objects](https://help.salesforce.com/s/articleView?id=platform.custom_index.htm&type=5&language=en_US)