---
schema_version: "1"
id: 18d75e1d604db3c537ff37c8f19bf4e1dec5f81d509dc14886e328b4b102d5f0
title: Configure Omnichannel Journey Settings
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_omni_journey.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_omni_journey.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5e657e1bafd1e8105245ce5891cac62cf7e20f9b9003abac5db008456c4d34a3
description: Next, Cumulus configures their omnichannel settings. When a journey uses the Omnichannel Credit Limit Alert data extension Entry Source, Journey Builder defaults all orchestration, personalization, and sending lookups based on the value of the MobilePush Key. This Key is represented by the MobilePush SubscriberKey selected from the Calculated Insight. This action enables you to natively send messages using MobilePush activities.
products:
  - Data 360
release: "264"
---
# Configure Omnichannel Journey Settings

Next, Cumulus configures their omnichannel settings. When a journey uses the Omnichannel Credit Limit Alert data extension Entry Source, Journey Builder defaults all orchestration, personalization, and sending lookups based on the value of the MobilePush Key. This Key is represented by the MobilePush SubscriberKey selected from the Calculated Insight. This action enables you to natively send messages using MobilePush activities.

However, the MobilePush Key doesn't natively have an email address or phone number saved to it. To send messages to Email and SMS activities, use the Journey Settings feature to tell Journey Builder which addresses in the data extension to use for those send activities.

1. In Journey Builder, select **Settings** and click **Journey Settings**.
2. For Contact Entry, select **Re-entry only after exiting**.
3. For Default Email Address, select **Use attributes from Entry Source** and then select the **Email Address** attribute from the dropdown.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png)
    
    Note To use an email address from another data extension, select Use attributes from [Contacts](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_journey_contact_data.htm&type=5&language=en_US) and then choose an attribute from the Contact Model.
4. For Default Mobile Number, select **Use attributes from Entry Source** and then select the **Phone Number** attribute from the dropdown.
5. Click **Done**.
    
    ![omnichannel\_address\_selection](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/omnichannel_address_selection.png)