---
schema_version: "1"
id: c6c08f8b60d43700e1893723086602d0a9e3476349032fb1de719c1dcc74819d
title: Issues with Using Cyclic Paths in Segment Attributes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_issues_with_cyclic_paths_in_segment_attributes.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_issues_with_cyclic_paths_in_segment_attributes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c11fc3e6ae43c0149bdd13ce874872ba248ad99947913059c8c2d1572c40289f
description: When you choose a DMO more than one time while selecting a related attribute, you create a cyclic path. Cyclic paths are relationships that use cyclic behavior (a→b→a). Cyclic paths degrade segment performance and can lead to count or publish failures. To avoid these issues, Data 360 prevents you from creating cyclic paths through Segment Builder by default.
products:
  - Data 360
release: "264"
---
# Issues with Using Cyclic Paths in Segment Attributes

When you choose a DMO more than one time while selecting a related attribute, you create a cyclic path. Cyclic paths are relationships that use cyclic behavior (a→b→a). Cyclic paths degrade segment performance and can lead to count or publish failures. To avoid these issues, Data 360 prevents you from creating cyclic paths through Segment Builder by default.

Consider this example cyclic path where Email Engagement is used twice.

![Example Cyclic Path Where Email Engagement Is Used Twice](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/cyclic_path_email_engagment.png)

Here’s another example where the “Segment On” entity is used in related attributes. The path leads from Account (Segment On Entity) to Case, and then back to Account.

![Example of Segment On Entity Is Used In Related Attributes](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/cyclic_path_case_acct.png)

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png)

Note Data 360 retains previously created cyclic paths in your segments.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png)

Note If specific situations require you to use a cyclic path, contact Support to enable cyclic paths in your org.

#### See Also

- [_Salesforce Help_: Troubleshoot Segment Errors](https://help.salesforce.com/s/articleView?id=data.c360_a_segmentation_troubleshooting.htm&release=264.0.0&type=5 "Get tips for solving the most common segment errors in Data 360.")