---
schema_version: "1"
id: 1f97db639dd7b8ae1d55370677b1f826d8f93036454819c78eb6294ac7a75ad2
title: Data 360 Resources
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_dc_resources.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_dc_resources.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2cf98b6a2f2cbf4cd8d3afaac2aa691d89cd8b7abda63562e26aeff48a9901fe
description: In addition to help content, find links to videos, Trailhead, Developer, and other content available to help learn and implement Data 360.
products:
  - Data 360
release: "264"
---
# Data 360 Resources

In addition to help content, find links to videos, Trailhead, Developer, and other content available to help learn and implement Data 360.

## ![Video icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/landing_video.png) Video and Audio Content

Sometimes it’s easier to understand how things work when you see them in action. Check out video content related to Data 360

- [Data 360 Activated](https://www.youtube.com/watch?v=q53cS0mnNNo&list=PLgIMQe2PKPSK3dvC28JnrHwPNg1xqsdvu)
- [Data 360 Video Library](https://sfdc.co/datacloudvideos)
- [Engineering Behind the Salesforce Data Cloud](https://www.youtube.com/watch?v=7NpdmrQQvLo)
- [Explore Document AI in Data 360](https://www.youtube.com/playlist?list=PLgIMQe2PKPSI3azxe6ypZy4e9iXIFHK_u)
- [Extend Data 360 with Code Extension](https://www.youtube.com/playlist?list=PLACV3VmGs318)
- [Get Started with Data 360](https://www.youtube.com/watch?v=vPsKskSZQbs&list=PLgIMQe2PKPSJy-jD9vGKb0oSeBMEEe5Tu&index=3)
- [Salesforce Developers: Data Cloud Decoded](https://www.youtube.com/playlist?list=PLgIMQe2PKPSI5DoY3FTYK7fXKVXNeQ4Xe)
- [Salesforce: Double Click](https://www.youtube.com/playlist?list=PLnobS_RgN7JZwiBQLIWzYR5cl-dTjOkJV)
- [Unlock Your Data with Data Cloud](https://salesforce.vidyard.com/watch/K4yzaAprouprVEhxEPjwgr)

## ![Trailhead icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/landing_trailhead_alt.png) Trailhead Content

Trailhead is the fun and free way to learn Salesforce. Get acquainted with Data 360 in trails, modules, quick looks, and trailmixes.

## Data 360 Learning Journey

The Data 360 Learning Journey is a progressive, 3-part trail experience designed to help you build a strong data foundation, apply hands-on skills, and develop solutions that drive business value on Trailhead.

- [Data 360: Unlock the Value of Your Data](https://trailhead.salesforce.com/content/learn/trails/data-cloud-unlock-the-value-of-your-data)
- [Data 360: Explore Setup to Activation](https://trailhead.salesforce.com/content/learn/trails/data-cloud-explore-setup-to-activation)
- [Data 360: Build and Develop Solutions](https://trailhead.salesforce.com/content/learn/trails/data-360-develop-and-build-solutions)

## Trails and Trailmixes

Trails are a collection of modules and projects. Trailmixes are curated resources made up of Trailhead modules, web links, PDFs, and other helpful content to help you learn Data 360.

- [Administer Data 360](https://trailhead.salesforce.com/content/learn/trails/administer-customer-data-platform)
- [Build a Data Strategy for Data 360](https://trailhead.salesforce.com/content/learn/trails/build-a-cdp-data-strategy)
- [Enhance Data in Data 360](https://trailhead.salesforce.com/content/learn/trails/enhance-data-in-customer-data-platform)
- [Explore Data 360](https://trailhead.salesforce.com/content/learn/trails/explore-customer-360-audiences)
- [Model Data in Data 360](https://trailhead.salesforce.com/content/learn/trails/model-data-in-customer-data-platform)
- [Prepare for Your Salesforce Data 360 Consultant Certification](https://trailhead.salesforce.com/content/learn/trails/prepare-for-your-salesforce-data-360-consultant-exam)
- [Use Data Insights Across Salesforce](https://trailhead.salesforce.com/content/learn/trails/use-data-insights-across-cloud)

## Modules, Projects, and Quick Looks

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:21.097046413502106%">
          <col style="width:29.746835443037973%">
          <col style="width:49.15611814345991%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d201231e216">Key Job Area</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d201231e219">Title</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d201231e222">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="8" style="vertical-align:top;" headers="d201231e216 ">Get Started</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-360-audiences-basics?trail_id=explore-customer-360-audiences" target="_blank">Data 360 Basics for Marketers</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover the customer data platform for marketers and prepare for
              implementation.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-credit-consumption-quick-look" target="_blank">Data 360 Credit Consumption: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover how Data 360 credits are consumed and how to make your credits
              count.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-powered-experiences" target="_blank">Data 360-Powered Experiences</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use Data 360 to create personalized experiences across Salesforce and
              beyond.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-use-cases" target="_blank">Data 360 Use Cases</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Get the most out of Data 360 for Sales, Service, Marketing, and more.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-with-zero-copy" target="_blank">Data 360 with Zero Copy</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Establish bidirectional integrations between Data 360 and external
              systems.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/projects/explore-data-cloud-core-functionality" target="_blank">Explore Data 360 Core Functionality</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Connect, unify, query, and segment your data in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/customer-360-audiences-for-admins?trail_id=explore-customer-360-audiences" target="_blank">Data Cloud Setup</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Set up your account and connect data sources to support your company’s business
              needs.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/salesforce-genie-quick-look" target="_blank">Salesforce Data 360: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover Data 360, the platform for customer magic.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="8" style="vertical-align:top;" headers="d201231e216 ">Plan Data</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/ai-data-project-planning" target="_blank">AI + Data: Project Planning</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn how to create strategy and prepare your data for AI projects.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/en/content/learn/modules/data-architecture-planning?trail_id=build-a-cdp-data-strategy" target="_blank">Customer-Centric Data Strategies</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Develop an enterprise data strategy that puts customers front and
              center.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-data-management-modern-marketers" target="_blank">Customer Data for Marketers</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use customer data to create personalized, engaging experiences.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/ai-data-crm-quick-look" target="_blank">Data + AI + CRM: Quick Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover how Data + AI + CRM work together to supercharge your
              business.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/critical-thinking-and-decision-making-with-data-and-ai" target="_blank">Critical Thinking and Decision-Making with Data and
                AI</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover strategies to maximize the impact of data and AI on
              decision-making.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-data-platform-strategy" target="_blank">Customer Data Platform Strategy</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Create a customer data platform strategy that delivers marketing
              success.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/ethical-data-use-best-practices-quick-look" target="_blank">Ethical Data Use Best Practices: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use ethical best practices to build trust and create personalized customer
              experiences.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/real-time-use-cases-in-data-cloud" target="_blank">Real-Time Use Cases in Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Support the customer journey by using real-time features in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d201231e216 ">Govern &amp; Secure</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-governance-quick-look" target="_blank">Data 360 Governance: Quick Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Govern data and metadata consistently at scale across every surface area of
              Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-data-governance-strategies?trail_id=data-cloud-explore-setup-to-activation" target="_blank">Data Governance Strategies</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Manage your data effectively with tags, classifications, and policies.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-spaces-in-data-cloud-quick-look" target="_blank">Data Spaces in Data 360: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn the benefits of using data spaces in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/platform-encryption-for-data-cloud" target="_blank">Agentforce 360 Platform Encryption for Data 360:
                Quick Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Add extra security for your sensitive Data 360 data with Platform
              Encryption.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="9" style="vertical-align:top;" headers="d201231e216 ">Connect &amp; Unify</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/batch-data-transforms-in-data-cloud-quick-look" target="_blank">Batch Data Transforms in Data 360: Quick
                Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Create and schedule complex data transformations using batch data
              transforms.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-360-data-model-for-customer-data-platform" target="_blank">Customer 360 Data Model for Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Explore and use data model objects in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-connectors-and-integrations" target="_blank">Data 360 Connectors and Integrations</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Connect your data sources and define their relationship in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-and-identity-in-salesforce-cdp?trail_id=explore-customer-360-audiences" target="_blank">Data and Identity in Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn the fundamentals of data mapping, identity resolution, and unified
              records.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-one-quick-look" target="_blank">Data Cloud One</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Expand Data 360's reach across orgs with Data Cloud One connections.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/fully-qualified-keys-in-data-cloud-quick-look" target="_blank">Fully Qualified Keys in Data 360: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use qualified keys to avoid key conflicts in data sources connected to Data
              360s.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/streaming-data-transforms-quick-look" target="_blank">Streaming Data Transforms in Data 360: Quick
                Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Enable customers to clean and prepare data as it enters the system in real
              time.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/projects/unstructured-data-in-data-cloud" target="_blank">Unstructured Data in Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn how to ground search with unstructured data.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/web-engagement-data-in-data-cloud" target="_blank">Web Engagement Data in Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Gain customer insights with web engagement data in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;" headers="d201231e216 ">Process &amp; Enrich</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/advanced-rag-with-data-360-and-agentforce" target="_blank">Advanced RAG with Data 360 and
                Agentforce</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use Data 360 and Agentforce to build grounded agents with advanced RAG.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/hybrid-search-for-rag-quick-look" target="_blank">Hybrid Search for RAG: Quick Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Enhance search accuracy with hybrid search index optimization
              strategies.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/retrieval-augmented-generation-quick-look" target="_blank">Retrieval Augmented Generation: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Improve LLM responses by augmenting your prompts with contextually relevant
              business data.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/search-analytics-for-ai-generated-search-answers" target="_blank">Search Analytics for AI-Generated Search
                Answers</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Get insights on AI-Generated Search Answers with Einstein Search
              Analytics.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/search-index-types-data-cloud-quick-look" target="_blank">Search Index Types in Data 360: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover how search index types in Data 360 improve search accuracy.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d201231e216 ">Explore &amp; Optimize</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-360-query-editor-fundamentals" target="_blank">Data 360 Query Editor Fundamentals</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Create workspaces, write SQL queries, and validate data in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-graphs-in-data-cloud" target="_blank">Data Graphs in Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Build a data graph to streamline your queries.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="8" style="vertical-align:top;" headers="d201231e216 ">Analyze &amp; Predict </td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/build-ai-models-in-einstein-studio" target="_blank">Build AI Models</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Build, train, and evaluate your own predictive AI models.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-data-platform-insights?trail_id=enhance-data-in-customer-data-platform" target="_blank">Data 360 Insights</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use your data effectively by creating calculated and streaming
              insights.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-data-platform-insights-using-sql?trail_id=enhance-data-in-customer-data-platform" target="_blank">Data 360 Insights Using SQL</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use SQL to create calculated and streaming insights in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/visual-insights-builder-in-customer-data-platform?trail_id=enhance-data-in-customer-data-platform" target="_blank">Insights Builder in Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use Insights Builder to create insights using a drag-and-drop visual
              builder.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/introduction-to-data-cloud-reports" target="_blank">Intro to Data 360 Reports</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Turn unified data into valuable insights with standard and custom
              reports.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/machine-learning-predictions-quick-look" target="_blank">Machine Learning Predictions: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Uncover valuable insights and make informed decisions with machine learning
              models.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/predictive-outputs-from-model-builder" target="_blank">Predictive Outputs from Model
                Builder</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Build an AI model to predict lead conversion and display results with a screen
              flow.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/tableau-semantics" target="_blank">Tableau Semantics</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Create semantic models and semantic definitions to input your data into Data
              360.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d201231e216 ">Build &amp; Share </td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/code-extension-in-data-360?journey=data-360&amp;trail_id=data-360-develop-and-build-solutions" target="_blank">Code Extension in Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Build and deploy custom Python scripts to perform advanced batch transforms in
              Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-360-sandboxes" target="_blank">Data 360 Sandboxes</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn to build and deploy Data 360 functionality using a Data 360
              sandbox.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-solutions-on-appexchange-quick-look" target="_blank">Data 360 Solutions on AgentExchange: Quick
                Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Expand the power of Salesforce with Data 360 solutions on AppExchange.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/packaging-and-data-kits-in-salesforce-cdp" target="_blank">Packaging and Data Kits in Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn how to create and package components in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;" headers="d201231e216 ">Segment &amp; Act</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/advanced-segmentation-in-data-360" target="_blank">Advanced Segmentation in Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Filter, group, rank, limit, and schedule precise segments in Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/advertising-with-data-cloud" target="_blank">Advertising with Data 360</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover how Data 360 helps you implement advertising strategies using
              first-party data.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/communication-capping-in-data-cloud-quick-look" target="_blank">Communication Capping in Data 360: Quick
                Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use capping rules to prevent customer communication fatigue and stay on
              budget.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-360-clean-rooms-quick-look" target="_blank">Data 360 Clean Rooms: Quick Look </a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover a privacy-first approach to data collaboration with Data 360 clean
              rooms. </td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/customer-360-audiences-segmentation?trail_id=explore-customer-360-audiences" target="_blank">Segmentation in Data 360</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Create and filter segments with Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Key Job Area" class="slds-cell-wrap" rowspan="14" style="vertical-align:top;" headers="d201231e216 ">Beyond Data 360</td>

            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/sales-cloud-enhancements-with-data-cloud-quick-look?trail_id=use-data-insights-across-cloud" target="_blank">Agentforce Sales Enhancements with Data 360: Quick
                Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Integrate Data 360 with Sales Cloud for accurate data and better
              insights.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/agentic-analytics-administration" target="_blank">Agentic Analytics Administration</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Build an agentic analytics platform with Data 360, Tableau Semantics, and
              Tableau Next.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder" target="_blank">Connect Data 360 to Agentforce</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Combine harmonized data and generative AI to create powerful interactions and
              automations.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-enrichments" target="_blank">Data 360 Enrichments</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Add Data 360 related objects to layouts in Sales Cloud.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-in-flows" target="_blank">Data 360 in Flows</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Combine the power of Data 360 and Flow Builder to automate processes with
              external data.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/b2c-cdp-for-commerce" target="_blank">Data 360 for B2C Commerce: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn how to personalize the shopper experience with Data 360. </td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/data-clouddriven-interactions-in-marketing-cloud" target="_blank">Data 360-Driven Interactions in Marketing
                Cloud</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use Data 360 to power journeys and other customer interactions in Marketing
              Cloud Engagement.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-cloud-powered-agentforce" target="_blank">Data 360-Powered Agentforce</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover how to implement Data 360 for Agentforce.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/data-360-with-sales-and-service" target="_blank">Data 360 with Sales and Service</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Integrate CRM data with Data 360 and unlock cross-cloud insights.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/loyalty-management-and-cdp-integration" target="_blank">Loyalty Management and Data 360 Integration</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use up-to-the-minute customer intelligence to target members with personalized
              promotions.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 "><a href="https://trailhead.salesforce.com/content/learn/modules/tableau-next-quick-look?trail_id=unlock-actionable-data-insights-with-tableau-next" target="_blank">Tableau Next: Quick Look</a></td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Learn how to analyze and take action on data and insights with Tableau
              Next.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/salesforce-data-analysis-in-tableau-quick-look" target="_blank">Salesforce Data Analysis in Tableau: Quick
                Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Use Tableau to analyze your Salesforce data and make better decisions.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/service-and-data-cloud-quick-look?trail_id=use-data-insights-across-cloud" target="_blank">Service and Data 360: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Unlock crucial data for your agents and supervisors with Data 360.</td>

          </tr>
          <tr class="">
            <td data-label="Title" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e219 ">
              <a href="https://trailhead.salesforce.com/content/learn/modules/service-intelligence" target="_blank">Service Intelligence: Quick Look</a>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d201231e222 ">Discover customer service insights from your data.</td>

          </tr>
        </tbody>
      </table>

## Superbadges

Demonstrate your proficiency with Data 360 in a superbadge.

- [Data Stream Fundamentals Superbadge Unit](https://trailhead.salesforce.com/content/learn/superbadges/superbadge-data-stream-fundamentals-sbu)

## ![Code tag icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/landing_insert_tag_field.png) Developer & Architect Content

Find developer guides and architecture content.

- [Architect Template Gallery](https://architect.salesforce.com/diagrams#template-gallery)
- [Data 360 Developer Center](https://developer.salesforce.com/developer-centers/data-cloud)
- [Data 360 Developer Guide](https://developer.salesforce.com/docs/platform/data-cloud-dev/guide/get-started.html)
- [Data 360 Query and Enhance Data](https://developer.salesforce.com/docs/platform/dc-query-guide/guide/how-to-query-data-cloud.html)
- [Data 360 Reference Guide](https://developer.salesforce.com/docs/data/data-cloud-ref/guide/c360a-api-intro-cdpapis.html)

## ![Link icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/landing_link.png)AgentExchange

Find ways to extend your data strategy in Data 360.

- [Data Cloud: Data Enrichment Apps](https://appexchange.salesforce.com/mktcollections/cloud-collections/customerdataplatform)

## ![Link icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/landing_link.png)Known Issues

Found an error in Data 360? Search Known Issues to see if there’s an existing bug identified.

- [About the Salesforce Known Issues Site](https://help.salesforce.com/s/articleView?id=000386216&type=1&language=en_US)
- [Find Known Issues](https://issues.salesforce.com/#q=known%20issues&f[sfcategoryfull]=Marketing%7CData%20Cloud%20\(CDP\))

![Graphic Divider](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/data_cloud/images/Comms_DC_051823_04.png)