---
schema_version: "1"
id: efe65455156e65d35d2ec2f1fbe0a371f70aed8ca31f1d8e19c3b9e052746d67
title: Billing Considerations for Data Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_billing_considerations_for_data_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_billing_considerations_for_data_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a2aa89abce5abdc5bb58a4d6cb4c4fd92256544a18f22bcc1a2629f0e45f8410
description: Use of Data Actions impacts the consumption of credits in these usage types.
products:
  - Data 360
release: "264"
---
# Billing Considerations for Data Actions

Use of Data Actions impacts the consumption of credits in these usage types.

Use Digital Wallet to check which consumption cards are active in your org, find out how many credits are available on each card, and determine how many credits have been consumed in each usage type.

If you have certain licenses or editions, such as a Data 360 Profiles license or Agentforce 1 Edition, some types of usage aren’t metered. Check your licenses and review license documentation for more information.

## Data 360 Usage

When you use Data 360 for data collection and processing, your org consumes credits from either the Data Services consumption card or the Flex Credits consumption card.

- If your contract included Data Service Credits, those are consumed for all Data 360 usage.
- If you run out of Data Service Credits, your org is billed at your Data Service Credit overage rate for the remainder of your term unless more credits are added.
- If you have Flex Credits for Data 360, those credits are consumed instead.

Data Services and Flex Credits organize data services within different usage type groupings. For more information, see [Data Services Billable Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=sf.c360_a_data_usage_types.htm&type=5&language=en_US) and [Flex Credits Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_flex_credits_for_data360.htm&type=5&language=en_US). To check multipliers for each usage type, see the [Multipliers for Data Services Rate Card](https://www.salesforce.com/data/rates/multipliers/) or the [Agentforce and Data 360 Flex Credits Rate Card](https://www.salesforce.com/agentforce/rates/). The cost of each credit is determined by your contract.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d178988e85">Digital Wallet Consumption Card</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d178988e88">Usage Type</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d178988e91">Usage Type Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d178988e94">Notes</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Digital Wallet Consumption Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e85 "><span>Data Services</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e88 ">Streaming Actions (including lookups)</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e91 ">Usage is calculated based on the number of records
              processed. A lookup is an enrichment from a related object.</td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e94 ">
              <ul>
                <li>If you’re creating a data action on a primary object, usage is consumed for
                  change events. </li>

                <li>If you’re creating a data action on a related object, usage is consumed once
                  per day based on the number of active rows in the object. Consumption is
                  regardless of the number of data actions using the same related object.</li>

                <li>This usage type applies if you’re publishing an event to a Salesforce platform
                  event through a Data 360-triggered flow, which uses the data action
                  functionality.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Digital Wallet Consumption Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e85 "><span>Data Services</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e88 ">Data Queries</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e91 ">
              <p>Usage is calculated based on the number of records
                processed. </p>
              <p style="margin-bottom:0;">The count of records processed depends on the structure of a query as well as
                other related factors such as the total number of records in the objects being
                queried.</p>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e94 ">
              <ul>
                <li>Data queries are only consumed if copy field enrichment events exceed
                  250,000.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Digital Wallet Consumption Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e85 "><span>Flex Credits</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e88 ">Data 360 Queries</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e91 ">
              <p>Usage is calculated based on the number of records processed. </p>
              <p>The count of records processed depends on the structure of a query as well as other
                related factors such as the total number of records in the objects being queried.</p>
              <p style="margin-bottom:0;">When an object is queried in the context of a data space, the number of rows processed is
                based on the total number of processed rows in the source object, not the number of rows
                pertaining to the particular data space</p>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e94 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Digital Wallet Consumption Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e85 "><span>Flex Credits</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e88 ">Data 360 Streaming Pipeline</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e91 ">
              <p>Usage is calculated based on the data object type.</p>
              <p>For streaming data ingestion, usage is calculated based on the number of rows of
                streaming data processed by Data 360 across all data streams with stream processing, with
                the exception of structured data that is ingested via the Internal Data Pipeline. </p>
              <p>Data streams that report usage with this usage type are streams created by Website and
                Mobile App Connector, and the ingestion API when used in streaming mode. Bulk mode of
                ingestion API is not included.</p>
              <p>For streaming data transforms, usage is calculated based on the higher of the number of
                rows read or the number of rows written. </p>
              <p>When performing joins, the number of rows read is calculated by multiplying the number of
                records from the streaming input object by the number of joined objects.</p>
              <p>For streaming calculated insights, usage is calculated based on the number of records
                processed.</p>
              <p>For streaming data actions, usage is calculated based on the number of records processed
                in the DMO. Records processed are based on the number of new records created or updated in
                the DMO per activation.</p>
              <p style="margin-bottom:0;">If a data graph is being used with the activation, the number of records processed will
                be doubled in the final calculation. For example, when a data graph is being used with the
                activation, if there is 1 new record change in the DMO, this will count as 2 records
                processed.</p>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d178988e94 ">
              <ul>
                <li>If you’re creating a data action on a primary object, usage is consumed for
                  change events. </li>

                <li>If you’re creating a data action on a related object, usage is consumed once
                  per day based on the number of active rows in the object. Consumption is
                  regardless of the number of data actions using the same related object.</li>

                <li>This usage type applies if you’re publishing an event to a Salesforce platform
                  event through a Data 360-triggered flow, which uses the data action
                  functionality.</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

For more information on how usage is billed, refer to your contract or contact your account executive.

## Reduce Data Action Costs

You can lower consumption rates for data actions in several ways.

- Unless you have an enrichment use case, don’t include related objects.
- Delete all unused and unwanted data actions if downstream systems aren’t consuming any events.
- Apply filter conditions in data actions rather than sending all events to downstream systems.

#### See Also

- [_Salesforce Help_: Data Services Billable Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_data_usage_types.htm&release=264.0.0&type=5 "Usage of certain Data 360 features impacts credit consumption. If you purchased credits before February 24, 2026, your org consumes Data Services credits for Data 360 services. Orgs purchasing or renewing after February 24, 2026 can have either Data Services or Flex Credits. To monitor your usage in these Data Services usage categories, access your org’s Digital Wallet. If your org has a Data 360 Profiles-type license, some usage types aren't consumed. For more information on how usage is billed, refer to your contract or contact your account executive.")
- [_Salesforce Help_: Flex Credits Billable Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_flex_credits_for_data360.htm&release=264.0.0&type=5 "Usage of certain Data 360 features impacts credit consumption. To monitor your usage in Flex Credits usage categories, access your org’s Digital Wallet. If your org has a Data 360 Profiles-type license, some usage types aren't consumed. For more information on how usage is billed, refer to your contract or contact your account executive.")
- [_Salesforce Help_: About Digital Wallet](https://help.salesforce.com/s/articleView?id=sf.wallet_about.htm&type=5&language=en_US)
- [_Downloadable PDF_: Understanding Credit Consumption: Breaking Down a Use Case](https://resources.docs.salesforce.com/rel1/doc/en-us/static/pdf/EnRelList_UseCase_WP.pdf)
- [_Trailhead_: Get Started with Data 360 Consumption](https://trailhead.salesforce.com/content/learn/modules/data-cloud-credit-consumption-quick-look/get-started-with-data-cloud-credit-consumption)