---
schema_version: "1"
id: 36fc223f928a42e29490a241925b8bfddbfb99b1c7bc49bd0bae7ba1042d595e
title: Billing Considerations for Testing Retrievers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_ai_retriever_test_billing.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_ai_retriever_test_billing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0c61a71bf6828da93c69e8fd7b55d3f0a0def669f3b7a4af5ccccbd0f9e0b09b
description: When you test retrievers by querying search indexes, your data is processed in Data 360. The primary usage type for retriever testing is Data Queries. Use of retriever playground impacts the consumption of credits used for billing in the following usage types.
products:
  - Data 360
release: "264"
---
# Billing Considerations for Testing Retrievers

When you test retrievers by querying search indexes, your data is processed in Data 360. The primary usage type for retriever testing is Data Queries. Use of retriever playground impacts the consumption of credits used for billing in the following usage types.

Use Digital Wallet to check which consumption cards are active in your org, find out how many credits are available on each card, and determine how many credits have been consumed in each usage type

Some usage types aren’t metered for certain licenses or editions, such as a Data 360 Profiles license or Agentforce 1 Edition. Check your licenses and review license documentation for more information.

Unstructured data processing features such as search index are not available for orgs operating Data 360 under the Customer Data Platform (CDP) license.

## Data 360 Usage

When you use Data 360 for data collection and processing, your org consumes credits from either the Data Services consumption card or the Flex Credits consumption card.

- If your contract included Data Service Credits, those are consumed for all Data 360 usage.
- If you run out of Data Service Credits, your org is billed at your Data Service Credit overage rate for the remainder of your term unless more credits are added.
- If you have Flex Credits for Data 360, those credits are consumed instead.

Data Services and Flex Credits organize data services within different usage type groupings. For more information, see [Data Services Billable Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_data_usage_types.htm&type=5&language=en_US) and [Flex Credits Usage Types for Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_flex_credits_for_data360.htm&type=5&language=en_US). To check multipliers for each usage type, see the [Multipliers for Data Services Rate Card](https://www.salesforce.com/data/rates/multipliers/) or the [Agentforce & Data 360 Flex Credits Rate Card](https://www.salesforce.com/agentforce/rates/). The cost of each credit is determined by your contract.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e92">Digital Wallet Card</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e95">Usage Type</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e98">Usage Type Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e101">Notes</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Digital Wallet Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e92 "><span>Data Services</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e95 ">Data Queries</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e98 ">
              <p>Usage is calculated based on the number of records
                processed. </p>
              <p style="margin-bottom:0;">The count of records processed depends on the structure of a query as well as
                other related factors such as the total number of records in the objects being
                queried.</p>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e101 ">
              <p>For vector search queries against unstructured data, the number of vectors in the
                search index are counted.</p>
              <p style="margin-bottom:0;">For hybrid search queries against unstructured data, the number of vectors and
                keyword records in the search index are counted. In a typical search index, the
                number of keyword records is the same as the number of vectors.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Digital Wallet Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e92 "><span>Flex Credits</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e95 ">Data 360 Queries</td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e98 ">
              <p>Usage is calculated based on the number of records processed. </p>
              <p>The count of records processed depends on the structure of a query as well as other
                related factors such as the total number of records in the objects being queried.</p>
              <p style="margin-bottom:0;">When an object is queried in the context of a data space, the number of rows processed is
                based on the total number of processed rows in the source object, not the number of rows
                pertaining to the particular data space</p>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e101 ">
              <p>This usage type is consumed only if you don’t have any Data Services credits.</p>
              <p>For vector search queries against unstructured data, the number of vectors in the
                search index are counted.</p>
              <p>For hybrid search queries against unstructured data, the number of vectors and
                keyword records in the search index are counted.</p>
              <p style="margin-bottom:0;">In a typical search index, the number of keyword records is the same as the
                number of vectors</p>
            </td>

          </tr>
        </tbody>
      </table>

## Agentforce and Generative AI Usage

When your org uses an Agentforce or generative AI, it consumes Agentforce Flex Credits.

To check multipliers for each usage type, see the [Agentforce & Data 360 Flex Credits Rate Card](https://www.salesforce.com/agentforce/rates/). The cost of each credit is determined by your contract.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e202">Digital Wallet Card</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e205">Usage Type</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e208">Usage Type Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d182327e211">Notes</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Digital Wallet Card" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e202 "><span>Flex Credits</span></td>

            <td data-label="Usage Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e205 ">
              <p>Standard Prompts</p>
              <p>Basic Prompts</p>
              <p style="margin-bottom:0;">Advanced Prompts</p>
            </td>

            <td data-label="Usage Type Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e208 ">
              <p>Usage is calculated based on two factors:
                the number of direct requests to the LLM via the LLM gateway, and whether the gateway uses a
                Salesforce managed large language model. The specific category depends on the model that is
                used. See Large <a href="https://help.salesforce.com/s/articleView?id=ai.generative_ai_large_language_model_support.htm&amp;language=en_US" target="_blank">Language Model Support</a> to find out which usage types
                apply. </p>
              <p>All Standard, Basic, and Advanced prompts process up to 2,000 tokens per prompt.
                Token usage is rounded up in 2,000-token increments. All Standard, Basic, and Advanced
                prompts that exceed this limit will be metered as multiple prompts, with each additional
                2,000-token chunk counting as a new prompt. For example, a prompt with a total of 6,500
                input and output tokens will be metered as 4 prompts. </p>
              <p>Tokens are units of data
                processed by the AI models. </p>
              <div>
                <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                  <div class="slds-media slds-media_responsive">
                    <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-data-data_cloud-264-0-0-production-enus/f3569962-3c9b-4f83-9d0c-b6a574e785da/images/icon_note.png" alt="Note"></span></div>
                    <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Advanced Prompts were launched with a designated multiplier listed in the Agentforce
                      <a href="https://www.salesforce.com/agentforce/rates/" target="_blank">Flex Credits Rate Card</a>. Salesforce will start metering the use of Advanced
                      Prompts on July 21, 2026.
                    </div>
                  </div>
                </div>
              </div>
            </td>

            <td data-label="Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d182327e211 ">
              <p>To generate a context recall score and context precision score in the advanced
                testing mode, retriever playground makes LLM gateway calls that are counted as
                Standard Prompts. </p>
              <p style="margin-bottom:0;">Testing retrievers in the basic mode does not consume flex credits.</p>
            </td>

          </tr>
        </tbody>
      </table>