---
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title: Use Predictions in Flow Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/data/264-0-0/c360_a_ai_flow_builder_predictions.md
canonical_url: https://help.salesforce.com/s/articleView?id=data.c360_a_ai_flow_builder_predictions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
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description: Create automation using outputs from an activated model for decision-making. Predictive models that are activated in AI Models (formerly Einstein Studio) are surfaced in Flow as actions. You can use all flow types and choose a flow based on your goal. For example, if a business process requires user input or you want to display specific data to users, use a screen flow. If you want to automate possible actions to take after a record is created, updated, or deleted, use a record-triggered flow.
products:
  - Data 360
release: "264"
---
# Use Predictions in Flow Builder

Create automation using outputs from an activated model for decision-making. Predictive models that are activated in AI Models (formerly Einstein Studio) are surfaced in Flow as actions. You can use all flow types and choose a flow based on your goal. For example, if a business process requires user input or you want to display specific data to users, use a screen flow. If you want to automate possible actions to take after a record is created, updated, or deleted, use a record-triggered flow.

- **[Use a Screen Flow to Enrich Records with Predictions](https://help.salesforce.com/s/articleView?id=data.c360_a_ai_screen_flow_predictions.htm&release=264.0.0&type=5)**  
    Create a screen flow to get records from Salesforce objects and add a prediction to a Lightning page. For example, you can add a lead conversion prediction score to a lead record.
- **[Use a Record-Triggered Flow to Automate Actions when a Prediction Changes](https://help.salesforce.com/s/articleView?id=data.c360_a_ai_record_triggered_flow_predictions.htm&release=264.0.0&type=5)**  
    Automatically perform actions when a record is created, updated, or deleted. Let's look at how to use a flow to create actions when a prediction score on a case updates and it exceeds the threshold, indicating a case escalation.

#### See Also

- [_Salesforce Help_: Provided Flow Core Actions](https://help.salesforce.com/s/articleView?id=platform.flow_ref_elements_actions_list.htm&type=5&language=en_US)