---
schema_version: "1"
id: 70366e9f6c58eeac45c0ccd3b40ca42e5f928678706db6ab4ca78c813d9d06ec
title: Release Notes for Modern POS Version 9.6.1
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_releases_rn_9_6_1.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_releases_rn_9_6_1.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 90deac5546be8fb9d442393a403d6c54ecc6b7ec9eea971c1dd464c7861ebc0c
description: Release notes for Modern POS Version 9.6.1, including feature enhancements, bug fixes, and open issues.
products:
  - Commerce
release: "264"
---
# Release Notes for Modern POS Version 9.6.1

Release notes for Modern POS Version 9.6.1, including feature enhancements, bug fixes, and open issues.

## Overview

This release supersedes all of the previous releases. The exact release version is 9.6.1 r25737. The prior production release is [Release Notes for Modern POS Version 9.4.2](https://help.salesforce.com/s/articleView?id=commerce.rt_releases_rn_9_4_2.htm&release=264.0.0&type=5 "Release notes for Modern POS Version 9.4.2, including feature enhancements, bug fixes, and open issues.").

**Please note** that this will also release the features that were delivered in [TestFlight 9.5.1](https://help.salesforce.com/s/articleView?id=commerce.rt_releases_rn_9_5_1.htm&release=264.0.0&type=5 "Release notes for Modern POS Version 9.5.1, including feature enhancements, bug fixes, and open issues.").

## Limitations

- Bug fixes and enhancements included in this build are only targeted for [Omnichannel (v2) Overview](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_omnichannel_v2_overview.htm&release=264.0.0&type=5 "Integrate shopping experiences across channels with Point of Sale's Omnichannel."). Omni V1 was not tested for this build and is not considered supported on this and future versions of the POS app.
- \[Reserve Online, Pickup In-Store\] When an online order is created with certain combination of fulfillment types, the POS app will not display those line items. This is being addressed in the upcoming 9.7.1 release (#47408).

## Feature Enhancements

- Forms for Product Sales ([Set Up Product Forms](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_product_forms.htm&release=264.0.0&type=5 "The Point of Sale product forms are designed to link forms with specific products in the POS app, allowing merchants to obtain product-specific details before a sale. Additionally, these forms can be applied to add-on products like insurance and protection plans."))
- Feed Validations ([Tax Rates Feed & Setup](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_tax_rates.htm&release=264.0.0&type=5 "Point of Sale has the capability of calculating taxes via its tax engine. This tax engine relies on a tax feed that provides information about various taxes and rates that are applicable to products in different locations. If required, the tax engine can also compute the value-added tax (VAT) components out of a product price that already has VAT built into it for print and reporting purposes."))
- GiveX via Verifone Terminal ([Gift Cards via Payment Terminal](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_config_gift_cards_terminal.htm&release=264.0.0&type=5 "Configure Point of Sale's Point of Sale (POS) to accept gift card payments, add value, cash out, and check balances, using a payment terminal. Merchants can select the integration approach that suits their needs, verifying all transactions are available through gateway reporting."))
- Italy Fiscalization Support for Multi-tender Order Refunds ([Fiscalization Requirements for Italy](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_requirements_for_italy.htm&release=264.0.0&type=5 "Set up Epson FP90III RT model printer and configure Point of Sale CMS to gain fiscalization compliance in Italy."))
- Support Search Shipment ID in ASN Report Screen ([Advanced Shipping Notice (ASN) Report](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_asn.htm&release=264.0.0&type=5 "The Advanced Shipping Notice (ASN) feed provides specifications for inbound shipping notices in Point of Sale. Warehouse shipping information is sent to receiving clerks before merchandise arrives at the store. Receiving clerks use ASN to verify delivered merchandise by scanning barcodes, labels, pallets, cartons, or UPC tags. Once received, the merchandise is added to the on-hand item list."))
- New Till Nouns for Voice Command ([Speech Recognition (Beta)](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_settings_speech_recognition_beta.htm&release=264.0.0&type=5 "Turn on speech recognition in the POS app to streamline workflows. With voice commands, users can efficiently access features, turning on hands-free operation, and enhancing accessibility. Configure custom voice commands and deep links in CMS to tailor the experience for different languages and actions within the app."))
- Support Order Search Layout on Order History Screen ([Viewing Order History on POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_settings_speech_recognition_beta.htm&release=264.0.0&type=5 "Turn on speech recognition in the POS app to streamline workflows. With voice commands, users can efficiently access features, turning on hands-free operation, and enhancing accessibility. Configure custom voice commands and deep links in CMS to tailor the experience for different languages and actions within the app."))
- Linked Products Cart Tracking ([Configuring Add-On Products on POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_add_on_products_configure.htm&release=264.0.0&type=5 "Configure and implement add-on products on the POS app. Add-ons are specific to a product in the cart. For example, a warranty for jewelry and furniture or an embroidery charge (SKU) linked to an item to be monogrammed are add-ons. Add-ons appear on the product details page (PDP) with an option to add them to the cart. You can also control whether add-ons are eligible for refunds during the return process."))
- Reserve Online, Pickup In-Store (ROPIS) ([Reserve Online, Pick Up In Store (ROPIS)](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_fulfill_ropis.htm&release=264.0.0&type=5 "Point of Sale's Reserve Online, Pick Up In Store (ROPIS) feature lets customers reserve items online for in-store trials before buying. After reserving online, the store gets an order, allocates the items, and prepares them for fulfillment, similar to Buy Online Pick Up In Store (BOPIS). Once the order is ready, the customer receives a notification to try the items in-store before purchase."))
- Firebase Event Tracking
- Adyen Tap to Pay Warm-Up Enhancement
- Store to Store (STS) Transfer and Return to Vendor (RTV) Destination Store Lookup ([Managing Inventory: Store to Store (STS) Transfers](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_types_of_inventory_events.htm&release=264.0.0&type=5 "View the different export event types in Point of Sale CMS.")) ( [RTV](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_inventory_rtv_transfers.htm&release=264.0.0&type=5 "Facilitate the movement of merchandise from a store back to either a vendor or a warehouse."))
- Discard Omni V1 Settings When Omni V2 is Enabled ([Enabling Omni Settings in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_enabling_omni_settings.htm&release=264.0.0&type=5 "Set up Omnichannel fulfillment options in CMS so that your store associates can fulfill orders from the Point of Sale (POS) app."))
- UI Enhancement In Case of Any Offline Session Amount Limit Allowance ([POS Offline Support](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_store_settings_pos_offline_support.htm&release=264.0.0&type=5 "Continue operating the POS app if the device isn't connected to WiFi or Ethernet, or your internet service is down. Sync the POS app data after you're back online."))
- Fiscalization - Lottery Code QR Code on Receipts ([Support Fiscalization](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_support_fiscalization.htm&release=264.0.0&type=5 "Ensure sales transactions meet goernment-specific requirements and provide EFSTA access in Point of Sale CMS."))
- Inventory Bucket for Mismatch/Damaged Items ([Inventory Movement via POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_inventory_manage_inventory.htm&release=264.0.0&type=5 "Use the Inventory Movement feature to access a product's current availability and adjust inventory buckets."))
- Offline Network Reachability Enhancement ([POS Offline Support Configuration and Setup](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_pos_offline_support_configuration_and_setup.htm&release=264.0.0&type=5 "Turn on and configure offline mode for your POS to confirm continuous operation during network outages."))
- UI Enhancement for iPhone

## Bug Fixes

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118522e268">&nbsp;</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Cart</strong></p>
              <ul>
                <li>When rapidly scanning a large number of products into the cart and the idle time is set too low, the POS app will lose the contents of the cart due to session timeout.</li>

                <li>When resuming quotes, there were error messages displayed at times when placing an order.</li>

                <li>When cash rounding is enabled in some regions, orders cannot be placed with a minimal balance amount.</li>

                <li>When using the product search deep link, it was not working at times on the Cart screen.</li>

                <li>Unable to place the cash order with an exceeded session transaction amount.</li>

                <li>After scanning special instruction items, scanned items are not added to the cart.</li>

                <li>Unable to delete the phone number when editing details in the shipping address popup.</li>

                <li>Return line item disappears while an exchange item is added in some cases.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Order</strong></p>
              <ul>
                <li>When changing the country and adding a custom-made product to the cart, while the cart contained a "Try at Store" product, it resulted in a "Request does not have fulfillment Type" error message for the user.</li>

                <li>Failed order reason missing for failed orders when the app is closed in the middle of the order submission flow.</li>

                <li>When the app is closed during the activation of the gift card flow and after syncing, a failed order is reflected with empty data in the Failed Order report.</li>

                <li>Orders are created with a customer profile address that is different from the address used when the order was placed.</li>

                <li>The "Reset Tenders" action was not called after a gift card payment reversal failure.</li>

                <li>Associates' entered billing addresses were not reflected in the shipping address with the same information during the checkout flow.</li>

                <li>Incorrect VAT calculations were reported in e-Receipts and TLogs.</li>

                <li>Gift card activation fails when paying via remote Pay by Link tender.</li>

                <li>Receiving error messages when trying to print after an exchange order was placed, especially when an auto timeout occurred on the Thank You screen for the previous order.</li>

                <li>Store Associates can select the "Resume Quote" button multiple times.</li>

                <li>Orders are placed with two different fulfillment types when mixed carts are disabled.</li>

                <li>When multiple cash tender are taken for a order, cash tendered amount and change amount are incorrect in print receipt</li>

                <li>Fix print receipt PStag for remaining balance on Verifone gift card tender</li>

                <li>Fix to update cart totals after automatic product removal on offline switch</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Crashes</strong></p>
              <ul>
                <li>When a cart is resumed with a large amount of products.</li>

                <li>When landing on the Home screen at times.</li>

                <li>When connecting and disconnecting the Star printer.</li>

                <li>When heap corruption occurred while persisting and reading offline promotion feed.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Localization</strong></p>
              <ul>
                <li>Incorrect inventory translation fixes in the French language.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Inventory Management</strong></p>
              <ul>
                <li>When the correct numbers of orders were not retrieved after applying a date from different filters on the Order History screen.</li>

                <li>When completed Advanced Shipping Notice (ASN) shipments were sending double the quantity of received items downstream.</li>

                <li>When the ASN "More Options" interstitial was not dismissed after tapping "Pause Receiving".</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Cash Drawer</strong></p>
              <ul>
                <li>Issue fixed for POS vitals reporting for connected IP cash drawers.</li>

                <li>While confirming the adjustment amount, able to cancel the popup, and the amount was updated.</li>

                <li>If the adjust button is clicked multiple times, the amount is updated more than once.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">UI</strong></p>
              <ul>
                <li>In the Analytics screen, the Average Cart label is partially displayed.</li>

                <li>Manual Receipt ID label overlaps with the Order Date label on the Return screen.</li>

                <li>VAT text and remaining balance labels overlap in Cart Summary after completing a partial payment.</li>

                <li>Tax and shipping labels overlapping on the Modify Order screen.</li>

                <li>"Maximum quantity reached" error message is not shown when line item count reached maximum quantity for Ship to Home items on Cart screen.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e268 ">
              <p><strong class="uicontrol">Misc.</strong></p>
              <ul>
                <li>In offline mode, layouts downloading were attempted via network call.</li>

                <li>On the Suspended Cart screen, all registers are not updated after changing store ID.</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

## Open Issues

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d118522e521">&nbsp;</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Returns</strong></p>
              <ul>
                <li>Scan the order ID in product lookup window on Return screen, getting invalid order ID error message (#47440)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Offline</strong></p>
              <ul>
                <li>Paid In and Paid Out entries are missing in EJ (#47429)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Order</strong></p>
              <ul>
                <li>Shipping address is missing for Ship to Home orders but shipping address is showing in Ship to Home and Ship to Home from Current Store orders in Order Details screen (#47426)</li>

                <li>Shipping address is saved and address is showing in shipping address section when clicking on close icon (#46971)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">UI</strong></p>
              <ul>
                <li>Quantity dropdown is not expanded in Return order details screen after partially exchanged (#47439)</li>

                <li>Cash payment interstitial issue when "acceptCashForOnlineOrders" setting toggle is disabled (#47458)</li>

                <li>Screen does not auto-scroll to show notes text field when entering text into it in Buy Online Pickup In Store (BOPIS) flow (#47285)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Cash Management</strong></p>
              <ul>
                <li>While confirming adjustment amount, Store Associate able to change reason (#47455)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Inventory Management</strong></p>
              <ul>
                <li>"Error getting carton details" error message is shown sometimes in Corporate Store Transfer flow (#47431)</li>

                <li>Search product interstitial loaded with different variant of the searched product in inventory bucket movement flow (#47268)</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d118522e521 ">
              <p><strong class="uicontrol">Misc.</strong></p>
              <ul>
                <li>Heap Corruption in Epson printer flows may result in POS app crash (#45300)</li>

                <li>Store Associates can login POS app without register ID (#45882)</li>

                <li>Crash may result while loading image in slow network (#45449)</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>