---
schema_version: "1"
id: e933fdf827f1b2b1e2ff90b96144fc0ecf8ee96f439a4a19822ba541f81e68e5
title: Localize Receipts in POS App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_settings_localize_receipts.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_settings_localize_receipts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 246ff75d8404a05f3854be4c8ac00094dc3652ef0530311c98c79f2d83d4fbb3
description: Use Point of Sale (POS) App to localize the content of the paper receipt based on the user’s choice in the order confirmation screen.
products:
  - Commerce
release: "264"
---
# Localize Receipts in POS App

Use Point of Sale (POS) App to localize the content of the paper receipt based on the user’s choice in the order confirmation screen.

Prerequisites

- Modern POS App Build: 6.3.1 and later
- Platform Support: iPad, iPhone
- Offline Support: yes

## Paper Receipt Configuration In Mobile Configuration Settings

1. Go to **Modules > POS > Receipt Configuration**.
2. Select the languages to be supported in the **Languages** field.
3. Set the desired default language in **Default Language** field.
4. Go to the **Text Fields** section and find a tab for all the supported languages.
5. Set the localized text for all the text fields in this section for each tab and click **Save**.

## Configuration Receipt Language Option in Order Confirmation Layouts

1. Complete the previously-mentioned mobile configuration setting for the receipt language support
2. **Layout Settings > Order Confirmation > Select the existing order confirmation layout**
3. Select the cell where the language dropdown needs to be added
    1. Select **Cell Content > Form Element > Dropdown list**
    2. Add “**ps.print.language**” in field
    3. Add any place-holder text if needed
    4. Select add options and use the key for each language
    5. **Display name**: English, **Key** : en
    6. **Display name**: French, **Key** : fr
    7. **Display name**: Dutch, **Key** : nl
    8. **Display name**: Spanish, **Key** : es
    9. **Display name**: Polish, **Key** : pl
    10. **Display name**: Portuguese, **Key** : pt
    11. **Display name**: Japanese, **Key** : ja
4. Save to view the dropdown list in the layout.
5. Save the layout.

## User Documentation

Users can see the preconfigured language in the order confirmation screen and select the ‌language to print the receipt.

![The POS app asking you what language you want your paper receipt in, with Polish selected.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_receipt_localoze_pos_app_1.png)![The POS App asking you what language you want your paper receipt in, with the user selecting English at the bottom.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_receipt_localization_2.png)

## Limitations

Users can see the preconfigured language in the order confirmation screen and select the ‌language to print the receipt.

- The terminal translates the EMV lines in Elavon and receipt lines for Adyen only based on the end customer’s language choice with their card issuer
- POS App supports only English, French, Dutch, Spanish, Polish, Portuguese, Japanese
- The product names, store addresses, and tax names are from the data feeds for the specific feed uploaded in CMS. These won't be localized to the selected language.
- The POS app supports printing Japanese characters on Epson printers starting with build 11.1.1.
- TM-m30II-NT or newer models will work out of the box, as they support all Unicode characters, including Japanese.
- TM-m30II or older models require additional considerations:
    - The printer has to be purchased in the target region (for example, to print in Japanese, purchase a Japan-region model).
    - If the printer isn't purchased in the target region, a language-specific font file has to be loaded onto the printer via a firmware update.