--- schema_version: "1" id: 8ed45de3cbfe5917e6d3e893c5859d9c0f77782c295e08db135289da53692492 title: Configuring and Customizing Cart Options in Point of Sale collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_settings_custom_cart_options.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_settings_custom_cart_options.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 9d64dfb261d2e55dcc0d5528966f6e148e108cf8bafd9ce0d232c039492d93d8 description: Add features that appear on the right side panel of the POS app, such as overrides, void cart, tax-exempt, and so on. products: - Commerce release: "264" --- # Configuring and Customizing Cart Options in Point of Sale Add features that appear on the right side panel of the POS app, such as overrides, void cart, tax-exempt, and so on. ## Prerequisites - Modern POS App Build: 7.7.1 later - Platform Support: iPad, iPhone (iPhone support from 7.14.5 or greater) - Offline Support: 7.13.5 and later ## Set Up Point of Sale CMS for Custom Cart Options Add and configure features in Point of Sale CMS that will appear on the right side panel of the Point of Sale (POS) app. ### Creating & Assigning Cart Options Layout 1. In CMS, go to **Layouts > Layout Pages**. 2. Select **Add From Template > Cart Options**. 3. Configure the layout and save your changes. 4. Assign the layout to an app configuration by going to **Apps > {edit app config} > Modules > Cart > Cart Options Layout**. 5. Select the layout and save your changes.![The Create New Layout section of Point of Sale CMS, where you create a custom cart layout.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_custom_options_layout.png) ### Advanced Cart Options Layout Advanced Cart Options allows you to add more cart options on the POS app. 1. In CMS, go to **Layouts > Layout Pages**. 2. Select **Add From Template > Cart Options**. 3. Configure the layout and save your changes. 4. Assign the layout to an app configuration by going to **Apps > {edit app config} > Modules > Cart > Advanced Cart Options Layout**. 5. Select the layout and save your changes. 6. Configure the **Advanced** cell in the **Cart Options Layout** as an **Advanced Cart Options Layout**. **Deep Link Picker > More > Advanced Cart Options**.![The Advanced Cart Options setting in Point of Sale CMS.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_advanced_cart_options.png) ### Configure Cart Options Deep Links The table lists the deep links available to configure on the layout. | Deep Link | Definition | | --- | --- | | Add Product Not on File | Adds products not on file | | Custom Order | Displays the custom order screen | | Loyalty Lookup | Displays the Loyalty lookup screen | | Override Tax | Displays the override tax screen | | Product Lookup | Displays the product lookup screen | | Sales Attribution | Displays the sales attribution screen | | Set Cash Tender | Displays the cash tender configuration screen | | Set Check Tender | Displays the check tender configuration screen | | Set Credit Card Tender | Displays the credit card configuration screen | | Set Finance Tender | Displays the finance configuration screen | | Set Gift Card Tender | Displays the gift card configuration screen | | Set Miscellaneous Tender | Displays the miscellaneous configuration screen | | Set Reward Tender | Displays the reward configuration screen | | Set Store Credit Tender | Displays the tender type to store credit | | Set Transaction Discount | Displays the transaction discount configuration screen | | Set WeChat Pay Tender | Displays the WeChat pay tender configuration screen | | Start Loyalty Reward Payment | Applies to the Loyalty Reward payment | | Start In-Store Pay By Link | Send the in-store pay-by link | | Start Loyalty Reward Payment | Displays the interface for the Loyalty rewards screen | | Start Multi-Tender Flow | Starts the multitender flow | | Start Remote Pay By Link | Starts the remote pay by link | | Start Standalone Transaction | Starts the standalone transaction | | Tax Exempt | Displays the tax exemption screen | | Void Cart Before Tendering | Voids cart before tendering | | Employee Discount | Displays an interstitial that allows the user to add an employee discount | | Create Quote From Cart | Creates quotes directly from the cart | ### Configure Cart Session Timeout If items are in the cart and the POS app isn't used, they'll be removed from the Salesforce backend and can't be used by the user. Sessions can be configured in the CMS in App Config and Store Settings. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png) Note The app config session time always overrides the store settings session time if it's set to less than 3600 seconds. #### App Config 1. Go to **Apps > Store**. 2. Edit a selected app config. 3. Go to **Modules > Settings**. 4. Turn on **Enable Session Timeout**, and enter the timeout in seconds. #### Store Settings 1. Go to **Store Management > Store Settings > Transaction**. 2. **Under Cart Session Expiry Duration In Seconds (cartSessionExpiryDurationInSeconds)**, enter the time in seconds. If this setting isn't configured, the time defaults to an hour (3600 seconds). ### Other Cart Options There are additional settings available to customize the cart's behavior. Next are some examples: | Setting | Definition | | --- | --- | | Maximum Quantity Allowed Per Product (MaxProductCount) | Setting specifies the maximum quantity allowed for each unique product in the cart. For example, if set to 5, it limits each distinct product to a maximum of 5 units in the cart. | | Max Number of Items Allowed to Be Checked out in a Single Transaction (maxTotalQuantityAllowedInCart) | Setting determines the maximum total quantity of all products combined that can be in the cart for a single transaction. If set to 10, it limits the total number of all products in the cart to not exceed 10 units, no matter how many individual products are in the cart. | ## View Custom Cart Options in Point of Sale Access and configure customer information layouts for custom cart options in the POS app. ### Cart Options **Cart Options** can be seen on the right side of the **Cart** screen. ![The Cart screen in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_pos_cart_options.png) ### Advanced Cart Options **Advanced Cart Options** can be seen by tapping on the **Advanced** tile. ![The Advanced Cart Options window with a group of advanced option tiles in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_cart_options_advanced_cart_options.png) ### Void Cart If the **Void Cart Before Tendering** deep link is configured, store associates can cancel an order by tapping on the deep link. A [Reason Code](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_reason_codes.htm&release=264.0.0&type=5 "Configure reason codes in Point of Sale (POS) to track the reasons behind actions, such as discounts or inventory adjustments.") is required to complete the action. ![THe POS app with the Void Cart option on the right side.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_settings_void_cart.png) ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_tip.png) Tip Point of Sale's Void Cart Webhook can send real-time details if a cart is voided to an external system. [Learn More](https://support.predictspring.com/hc/en-us/articles/1500001610121-PredictSpring-API-SPI-Webhook-Specs)