Gain a comprehensive view of your business by generating a variety of reports from the Point of Sale (POS) app. Gain insights into key performance indicators, monitor sales trends, and track inventory levels. Use this information to make informed decisions and improve customer experiences.
- View Advanced Shipping Notice Report in Point of Sale
View details of received inventory or start the receiving process from different stores. Access the report in Point of Sale CMS or configure a deep link in the POS app. - Access Associate Login Report in Point of Sale
View a store associate's ID, full name, and last login date and time. Use the report in both Point of Sale CMS and the Point of Sale (POS) app to monitor associate activity. Customize the report by date to view specific timeframes. - Error Handling and Feedback Capture in Point of Sale
The Point of Sale (POS) app provides an option to see additional details of an error and send feedback and additional details about the error in case of any order and cart actions failure. The data sent as part of failure reporting is used for analyzing the POS app failures to further improve the robustness of the POS app. Store associates can enter comments as feedback and it'll be posted and visible on CMS. These errors are analyzed periodically by Salesforce. Customers interested in this feedback can also view it in our CMS. - View Inventory Transfer History
Access a list of Store-to-Store, Corporate, and Return to Vendor (RTV) transfers in the Point of Sale (POS) app. - NetSuite Postings in Point of Sale
From Point of Sale CMS, resend data about invoices, payments, and refunds to NetSuite, if the original posting failed. Use the Successful Orders report to open a webhook, which posts the order to NetSuite and creates the required artifacts. - View Offline Register Logs in Point of Sale
Access vital information about network connectivity mode changes in the the Point of Sale (POS) app. See the time that the offline or online switch happens, what the reason for the offline switch is, and any additional details of the offline switch. - Analyze POS App Crashes
Send Point of Sale (POS) app crash details to the systel to determine the root cause. - POS App Register & Hardware Vitals
Monitor the status of individual registers, store connections, and offline readiness using the Point of Sale (POS) Vitals feature. - Access Reconciliation Report on the POS App
View key fields from from any of the past seven days in the reconciliation report and print it on a receipt printer. - View Total Sales and Hourly Sales Reports in Point of Sale
Configure and access total and hourly sales reports in the Point of Sale (POS) app. - Access Customer 360 in Point of Sale
Use Customer 360° to see all the information about a customer that the merchant handles. This includes customer information and their history with your brand, past orders, items saved in the cart, loyalty details, and more. - Viewing Cycle Count History in the POS App
Create cycle counts, show the history of cycle counts, and get completed cycle count reports in the Point of Sale (POS) app.