---
schema_version: "1"
id: 7f4ab03248b73573e0951d195ae9be5cab491ec376ac3b750bd20090ef08ee3a
title: Perform Warranty Checks at the Point of Sale
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_orders_warranty_pos_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_warranty_pos_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ef0a9b6278514df9a54b7a925c8fc7464abc1da9482bccf26e336cb22aee004d
description: Associates can run the warranty check during checkout so the POS calls the Warranty SPI. This check reviews eligible warranties and prompts associates to confirm them before adding them to the cart.
products:
  - Commerce
release: "264"
---
# Perform Warranty Checks at the Point of Sale

Associates can run the warranty check during checkout so the POS calls the Warranty SPI. This check reviews eligible warranties and prompts associates to confirm them before adding them to the cart.

- Moder POS App Build: 12.0.1 or later
- Platform Support: iPhone & iPad
- Offline Support: No
- Files: Product Feed configured with add-on products and warranty SKU products.

Confirm that you’ve configured CMS to handle warranty products. See [Configure Product Warranties in CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_warranty_cms.htm&release=264.0.0&type=5 "Configure Point of Sale CMS settings so you can offer product warranties. Set up a custom connector to call the warranty SPI at checkout and create a warranty product class so the POS system can identify warranty products. Then configure approvals, deep links, and warranty checks for the associate checkout experience.").

1. In POS, on the Cart page, tap **Warranty**. If you have warranty checks set up, the POS app blocks checkout until warranties are confirmed.
2. Review eligible warranties and their pricing and descriptions, and then tap **Confirm**.
3. If you add or remove cart items after a warranty check, you must check for warranties again.
4. (Optional) To remove a warranty from the cart, select the trash can icon on the warranty line item. This action requires an associate approval policy. See [Configure Product Warranties in CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_warranty_cms.htm&release=264.0.0&type=5 "Configure Point of Sale CMS settings so you can offer product warranties. Set up a custom connector to call the warranty SPI at checkout and create a warranty product class so the POS system can identify warranty products. Then configure approvals, deep links, and warranty checks for the associate checkout experience.").