---
schema_version: "1"
id: d5594b856783cce96d8aa0841543d719d61695239889549a723d9abcc7b8eab2
title: Configure Status Indicators for Pickup Orders
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_orders_fulfill_status_indicators.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_fulfill_status_indicators.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8705c5c66815d00f10106e39e29601b3f6f15fe0c04d420afa9293da3cf3fcc6
description: To show status indicators for pickup orders in the Salesforce POS, set the threshold in CMS.
products:
  - Commerce
release: "264"
---
# Configure Status Indicators for Pickup Orders

To show status indicators for pickup orders in the Salesforce POS, set the threshold in CMS.

1. In CMS, go to **Store Management | Store Settings | Store Fulfillment**.
2. Enter a percentage in the **Pickup SLA Threshold** field. For example, if the pickup deadline is 24 hours and the threshold is 80, the order has an orange indicator after 19 hours and 12 minutes.
3. Save your changes.
4. To apply the changes in the POS app, close out the app and log back in.
5. On the Pickup Order List page, review the status indicator for each order or filter orders by status.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <thead class="slds-text-title_caps ">
              <tr><th class="slds-cell-wrap" scope="col" id="d143553e67">Status</th>
              <th class="slds-cell-wrap" scope="col" id="d143553e70">Description</th>
            </tr></thead>
            <tbody><tr class="">
              <td class="slds-cell-wrap" data-label="Status" headers="d143553e67">On Track</td>
              <td class="slds-cell-wrap" data-label="Description" headers="d143553e70">
                <p>Order is still within the pickup deadline and shows a green indicator.</p>
              </td>
            </tr>
            <tr class="">
              <td class="slds-cell-wrap" data-label="Status" headers="d143553e67">Near Due</td>
              <td class="slds-cell-wrap" data-label="Description" headers="d143553e70">
                <p>Order is getting close to the pickup deadline and shows an orange indicator.</p>
              </td>
            </tr>
            <tr class="">
              <td class="slds-cell-wrap" data-label="Status" headers="d143553e67">Overdue</td>
              <td class="slds-cell-wrap" data-label="Description" headers="d143553e70">
                <p>Order has passed the pickup deadline and shows a red indicator.</p>
              </td>
            </tr>
          </tbody></table>
    
    ![Filter Option Window in POS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_order_fulfill_status_indicators.png)

#### See Also

- [_Salesforce Help:_ Manage Buy Online, Pickup In Store (BOPIS) Orders in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_fulfill_bopis.htm&release=264.0.0&type=5 "Configure and process Buy Online, Pickup In Store (BOPIS) orders in the POS app.")
- [_Salesforce Help:_ Manage Buy Online, Fulfill In Store (BOFIS) Orders in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_fulfill_bofis.htm&release=264.0.0&type=5 "Process Buy Online, Fulfill In Store (BOFIS) orders in the POS app. Store associates pack, ship, and manage orders fulfilled from the store.")
- [_Salesforce Help:_ Use Reserve Online, Pick Up In Store (ROPIS)](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_fulfill_ropis.htm&release=264.0.0&type=5 "Point of Sale's Reserve Online, Pick Up In Store (ROPIS) feature lets customers reserve items online for in-store trials before buying. After reserving online, the store gets an order, allocates the items, and prepares them for fulfillment, similar to Buy Online Pick Up In Store (BOPIS). Once the order is ready, the customer receives a notification to try the items in-store before purchase.")