--- schema_version: "1" id: 1493ebaa2be17e85f241ec75189923a45ffa9a0732b863f6626a35d9e5d31b2c title: Managing Inventory with Blind Receiving collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_inventory_blind_receiving.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_inventory_blind_receiving.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: c17b22c3fecd73a7cc1850d26a4336a57e862a216bd2a01bda9a423a2b8f8a80 description: Allow stores to receive products without requiring an Advance Shipping Notice (ASN) in Point of Sale. products: - Commerce release: "264" --- # Managing Inventory with Blind Receiving Allow stores to receive products without requiring an Advance Shipping Notice (ASN) in Point of Sale. The Blind Receivings feature can be useful for local sourcing, shipments without ASN generation, or smaller shops that ‌don’t have an ASN system in place. ## Prerequisites - Modern POS App Build: 5.8.1 and later - [Supported POS Device](https://help.salesforce.com/s/articleView?id=commerce.rt_hw_supported.htm&release=264.0.0&type=5 "Point of Sale on iOS provides certified support for terminals, iPad stands, barcode scanners, printers, and cash drawers.") - Offline Support: no ## Configure Blind Receiving Settings in Point of Sale CMS Configure deep links, Not on File products, and serialized product settings so store associates can use Blind Receiving on the Point of Sale (POS) app. ### Configure a Deep Link To access Blind Receivings on the POS app, configure a deep link. 1. Create a new layout or hamburger menu or use an existing one. 2. Access the deep link picker. 3. Go to **Store Associate > Inventory Management**. 4. Select **Blind Receiving**. 5. Set and save your changes. ### Turn On Not on File Products Products marked as [Not on File](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_custom_not_on_file.htm&release=264.0.0&type=5 "The Point of Sale app offers an option to add Not on File items (products not listed in the Feeds) into the cart. Store associates can continue to add these items to the cart and finalize the checkout process.") (NOF) can be configured to be received during Blind Receivings. 1. In CMS, go to **Store Management > Store Settings**. 2. Turn on **Is item not on file feature enabled for this merchant**. 3. Save your changes. ### Turn On Serialized Products If you have serialized products, you can configure whether scanning the product's serial number is required. 1. In CMS, go to **Store Management > Store Settings > OMS**. 2. Expand **Advanced**. 3. Turn on **Enable Serialized Inventory**. 4. Save your changes. ## Create New Blind Receiving Display a list of current receipts that can be filtered by date or status in the Retail Cloud Point of Sale (POS) app. Tap on the Blind Receiving deep link to show a list of receivings. This list can be filtered by date or status. To create receiving, tap **Create New** at the bottom of the screen. ![The Blind Receiving list in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_create_blind_receiving_pos_app.png) Input or scan relevant receiving details, such as the order number, vendor number, bill of lading number, tracking number, and the originating entity. ![The Manual Receiving window in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_create_receiving.png) ## Scanning and Finding Items to Be Received in Point of Sale Search for items in the Point of Sale (POS) app by entering text or using an external scanner. On the next screen, scan products to be received by using an external scanner or the device's camera by tapping the scan icon at the top right. Alternatively, you can search for items using the search icon. You can also use an external scanner to populate the search field with the product's barcode value. ![The POS app showing a window to select an item displayed on the screen.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_scan_receive.png) After items and their quantities are added, they appear on the receiving details screen. You can edit the quantity or delete the item from this screen. ![The Inventory Details screen in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_receiving_details_screen.png) ## Add Not on File Products to the Inventory Enter products that aren't on file manually in the POS app. If [Not on File](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_reports_product_not_found.htm&release=264.0.0&type=5 "Generate reports for products that didn't originate from a product feed import in Point of Sale and were manually added by a store associate.") is configured, the app will display a window where you can add the product by entering its details as shown. ![The Not on File Product window in the POS app.xs](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_not_on_file.png) ## Manage Serialized Products Scan serialized product serial numbers to identify products and export the details after the receiving process is complete. If[serialized inventory](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_inventory_serialized_products.htm&release=264.0.0&type=5 "Point of Sale supports the management of serialized product inventory. In inventory processes such as transfers and receivings, any serialized products must have their serial numbers scanned or manually entered. The following inventory flows support serialized products: Blind Receivings, Store to Store (STS) Transfers, Return to Vendor (RTV), and Advanced Shipping Notice (ASN).") is enabled, scanning a serialized product will trigger a prompt to scan its serial number. Serialized products are identified by the 'SerialNumberRequired' attribute, which can be configured via [Product Feed](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_product.htm&release=264.0.0&type=5 "Create a robust user experience in the POS app by viewing product details such as search results and filters."). If this attribute is set to True and the flag is enabled, the prompt will appear. However, if the flag is enabled but the product attribute is set to False, no prompt will be triggered. If using the device’s camera, this prompt appears at the top of the screen as shown in the screenshot. Scan again to add the product for the transfer. ![The device camera used to scan barcodes into POS.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_serialized_scanner.png) However, if you're using an external scanner or manually adding a product through the product catalog, a serial number entry window appears instead.![The San Serial Number window in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_scan_serial_number.png) Entering multiple serial numbers will append them to the list. Each serialized product can be individually removed using the delete option. If all serialized products are deleted, the product itself is also removed. ![The POS app showing serialized products.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_delete_product.png) After the receiving process is complete, details can be exported through [event exports](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_exporting_inventory.htm&release=264.0.0&type=5 "Create an inventory export event in the CMS to export inventory data from the Retail Cloud Backend via Secure File Transfer Protocol (SFTP).") by mapping the field **BLD\_SerialNumbers**. Serial numbers for each product are listed using a pipe delimiter. ## Pause and Resume Receiving the the POS App Paused the receiving process, save all scanned items, and resume receiving at a later time. ![The POS app with the option to pause receiving or complete receiving.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_pause_receiving.png) ## View Completed Receivings See details of inventory that you've received after scanning them. After all items are scanned, complete the receiving by tapping Complete Receiving. The received products have their On-Hand and Available [inventory buckets](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_inventory_mgmt_buckets.htm&release=264.0.0&type=5 "Point of Sale supports the following inventory buckets - Sellable Quantity, Allocated Quantity, Safety Stock, Quantity On Hand, Quantity In Transit, Quantity On Order, Not for sale, Returned items, and Floor/Demo items.") increased. ![A Completed Receiving window in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_completed_receiving.png) ### Viewing Completed Receivings For app builds 9.8.1 and later, details of completed receivings can be viewed by using the search filters on the screen. Check **Received** as one of the filters and tap **Apply**. Completed receivings are view only and can't be edited. ![Details of completed receipts in the POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_pos_inventory_received_details.png) ## View Known Issues with Blind Receivings Understand issues and restrictions of Blind Receivings and how it functions in Retail Cloud. For app versions less than 9.8.1, while receiving, failure to save your progress can result in the loss of all work, including scanned items, if you tap the merchant logo in the POS app. However, for versions 9.8.1 and later, users are provided with the option to save before exiting.