--- schema_version: "1" id: 41b5dcb9cdeead6dbb48ceac4b63988c09640232fe6cc4af011af315fc84a34f title: Complete Sale Transactions in POS collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_checkout_transaction_sale_xml.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_transaction_sale_xml.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: cb46b938fd7e07940909a1e959b1121aed447e7b83b89550f3f85c3b630ebfe7 description: Point of Sale's POS app streamlines the checkout process, enabling flexible and efficient sales transactions. Associates can accept various payment methods, including single and multitender options, ensuring a seamless and quick customer experience. Configure available tender types in CMS before running transactions. products: - Commerce release: "264" --- # Complete Sale Transactions in POS Point of Sale's POS app streamlines the checkout process, enabling flexible and efficient sales transactions. Associates can accept various payment methods, including single and multitender options, ensuring a seamless and quick customer experience. Configure available tender types in CMS before running transactions. - Platform Support: iPhone & iPad - Offline Support: Yes 1. Configure tender types in CMS. The order of the tender types listed under Supported Tenders determines their invocation sequence in POS. For example, if Cash is listed first, it’s the default choice during checkout in the POS app. 1. In CMS, go to **Store Management** | **Store Settings** | **Payment**. 2. Under Supported Tenders, enter a comma-separated list of supported tenders (for example Cash, Credit Card, Gift Card, Check, Finance, Miscellaneous, Reward Card). 3. (Optional) If your setup includes miscellaneous tendering, See [Configure Miscellaneous Tender on the POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_misc_tender_configure.htm&release=264.0.0&type=5 "Point of Sale supports miscellaneous tender as a payment option in the POS app. This allows for more options if the more common or standard payment methods (like card, cash, check, finance, or PayPal) don't work for a merchant's specific payment types. Configure your store and register settings in CMS to support Mischellaneous Tenders."). 4. (Optional) If your setup supports multiple tender types simultaneously, see [Multitendering on the POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_multitender_config.htm&release=264.0.0&type=5 "Accept payments across multiple credit cards and other tenders in a single transaction. Configure the supported tenders and customize their display order in your POS app."). 5. Save your changes. 2. Start a transaction in POS. In offline mode, product scanning is not supported. You need to manually search for and add products. For scanning capabilities during offline mode, which supports iPad scanning, see [Express Checkout in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_express.htm&release=264.0.0&type=5 "Speed up customer checkouts with Express Checkout in the POS app. Configure express checkout with a deep link, by manually adding items, or a quantity picker. Associates can scan items directly into the cart, handle errors, and complete orders efficiently."). For each sales transaction involving a logged-in customer, the customer's record is automatically associated with the transaction. If the purchase is an online order requiring delivery, you have the option to add a shipping address. See [Omnichannel (V2) Overview](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_omnichannel_v2_overview.htm&release=264.0.0&type=5 "Integrate shopping experiences across channels with Point of Sale's Omnichannel."). 1. With products in the cart, select **Checkout**. 2. Look up an existing customer, add a new customer, or continue with guest checkout. 3. (Optional) If you need to select a different tender type than the default one, exit the window and select one from the tender type menu. 3. (Optional) Complete a cash transaction. For app builds version 9.10.1 or higher, if a cash transaction is canceled, it’s recorded in the Electronic Journal as "Cash Transaction Canceled." See [Electronic Journal (EJ) Overview](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_reports_electronic_journal_overview.htm&release=264.0.0&type=5 "Customize filters for transaction research and record store transactions in Retail Cloud."). The record includes details such as the store ID, register ID, date and time, transaction number, and the associate handling the transaction. Additionally, the cash amount specified is listed under the Notes and Cash columns. 1. Enter the dollar amount received from the customer. 2. To retrieve any change, tap **Open Drawer**. 3. Tap **Done** and print the receipt. 4. (Optional) Complete a credit card transaction. If the customer doesn't sign, the transaction times out. Cancel and restart the payment again. 1. When prompted by the Present your card message, insert the card for EMV processing. 2. Have the customer sign and press enter on the payment device. 3. Remove the card and print the receipt. 5. (Optional) Complete a gift card transaction. 1. Enter the gift card number, pin, and amount. 2. Tap **Apply**. The available balance of the gift card is applied to the cart total. 6. (Optional) Complete a multitender transaction. 1. Add the multitender payments as required. See [Multitendering in the POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_multitender_config.htm&release=264.0.0&type=5 "Accept payments across multiple credit cards and other tenders in a single transaction. Configure the supported tenders and customize their display order in your POS app."). 2. Follow the on-screen instructions for each payment type. 3. Tap **Place Order** and print the receipt.