--- schema_version: "1" id: ac91f8193b3d76abb8455bd47ea45e570b7c97d5653000ac1f86fde26751d6b9 title: Point of Sale Pay by Link (PBL) Overview collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_pos_checkout_pbl_overview.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_overview.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: e25b058241186c8c6ffdcafb29f66b844b44971d7371183de74e982548cba2d5 description: Point of Sale's POS app offers Pay by Link functionality with two distinct payment flows. The In-Store Payment flow lets customers pay right away by scanning a QR code with their phone. The Remote Payment flow lets customers get an email link to pay later. Both payment flows are supported by Adyen and Verifone payment gateway terminals. products: - Commerce release: "264" --- # Point of Sale Pay by Link (PBL) Overview Point of Sale's POS app offers Pay by Link functionality with two distinct payment flows. The In-Store Payment flow lets customers pay right away by scanning a QR code with their phone. The Remote Payment flow lets customers get an email link to pay later. Both payment flows are supported by Adyen and Verifone payment gateway terminals. ## Prerequisites Modern POS App Build: - Adyen: Version 7.13.5 (Version 9.8.1 required for multi-tendering) - Verifone: Version 10.0.1 - Platform Support: iPad & iPhone - Offline Support: Not supported Adyen Payment Gateway: - Configured Adyen company account with callback URL as specified in the Adyen Payment Configuration. See [Adyen Payment Configuration](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_ayden_gateway_info.htm&release=264.0.0&type=5 "You can configure different payment gateways at the store level, such as store-level settlements, reporting, and currency requirements and integrate Adyen into Point of Sale."). - Configured CMS Adyen Payment Gateway. - For in-store Pay by Link (PBL), ensure one Adyen CMS payment gateway is configured with the following default values: FulfillmentType: DEFAULT, StoreId: DEFAULT, PaymentMethod: CreditCard, DeviceId: DEFAULT. - To turn on multi-tendering with remote Pay by Link (PBL), configure and turn it on in the Adyen portal. Verifone Payment Gateway: - Configured Verifone company account - Configured CMS Verifone Payment Gateway - **[Adyen 2024 Pay by Link (PBL) Updates in Point of Sale for EU Merchants](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_adyen_pbl_eu_update.htm&release=264.0.0&type=5)** For EU merchants using Pay By Link (PBL), Adyen has added three fields: Browser IP Address, Cardholder Name, and Cardholder Email Address or Cardholder Phone Number. Adyen automatically handles the Browser IP Address, but the other two require configuration in both the CMS and your Adyen account portal. - **[Configure a Payment Gateway for PBL in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_configure_payment_gateway.htm&release=264.0.0&type=5)** Configure a payment gateway to support Point of Sale's Pay by Link functionality. PBL works with Adyen and Verifone payment gateway terminals. - **[Configure PBL in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_cms_configure.htm&release=264.0.0&type=5)** Enable in-store and remote payment options with Pay by Link (PBL) to enhance customer convenience and flexibility. Streamline payment processes, reduce checkout times, and improve operational efficiency by configuring PBL in the tender display order, setting polling times, and customizing deep links and pending order confirmation layouts. - **[PBL POS App Flow](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_pos_app_flow.htm&release=264.0.0&type=5)** The POS App Flow enhances in-store and remote checkout experiences by enabling seamless payments through QR codes and email links. It automates payment status checks, provides real-time order updates, and efficiently manages deposits, returns, and exchanges, boosting customer convenience and associate productivity. - **[Generate a PBL Report in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_report.htm&release=264.0.0&type=5)** The Pay by Link report shows details that can help with tracking transactions and reconciliation. These details include the gross sales of a store and the sales/percentage of the different payment links. - **[Set Up Remote Pay by Link Report in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pblreport.htm&release=264.0.0&type=5)** View the status of remote Pay by Link transactions in the POS app. Transactions appear as pending, completed, or failed. - **[PBL Order Status, Troubleshooting, and FAQ](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_pbl_faq.htm&release=264.0.0&type=5)** Discover how different Pay by Link (PBL) order statuses, from creation to completion or failure, impact inventory management. Understand common PBL troubleshooting, frequently asked questions, and known issues and restrictions.