---
schema_version: "1"
id: e3e4348be614f297fc7b19c55fa323b7977767700aa9653e6459b1d6870d215b
title: Supported Hardware for Point of Sale on iOS
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_hw_supported.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_hw_supported.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 16c39a86891210a9d1cb57f968d6b7d51eca47d3fcf3ff3bb8b0a13e348331f6
description: Point of Sale on iOS provides certified support for terminals, iPad stands, barcode scanners, printers, and cash drawers.
products:
  - Commerce
release: "264"
---
# Supported Hardware for Point of Sale on iOS

Point of Sale on iOS provides certified support for terminals, iPad stands, barcode scanners, printers, and cash drawers.

Select hardware from the supported list. To use hardware that isn’t listed, see [Device Certification](https://help.salesforce.com/s/articleView?id=commerce.rt_hw_supported.htm&release=264.0.0&type=5).

For hardware supported by Point of Sale on Android and Windows, see [Supported Hardware for Point of Sale on Android and Windows](https://help.salesforce.com/s/articleView?id=commerce.rt_hw_supported_android_windows.htm&release=264.0.0&type=5 "Point of Sale on Android and Windows requires a minimum operating system version. It also supports peripherals for scanning, printing, payments, and cash management.").

## POS Terminals

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e59">Terminal</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e62">Models</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Terminal" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e59 ">iOS</td>

            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e62 ">
              <ul>
                <li>iPad (All models)</li>

                <li>iPhone (All models)</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

Point of Sale supports the current major iOS release and the two that preceded it. Currently, that means iOS 27, iOS 26, and iOS 18. We update supported versions annually.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note The POS app works in portrait mode exclusively.

## POS Terminal - iPad Stands

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e114">Stand</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e117">Feature</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Stand" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e114 ">Tabletop Mount | Mount-It</td>

            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e117 ">
              <ul>
                <li>Support 4–14” Tablets / Phones</li>

                <li>Rotatable</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Stand" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e114 ">Tabletop Mount | Mount-It</td>

            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e117 ">
              <ul>
                <li>Support 10.2” Tablets</li>

                <li>Antitheft, Cable management</li>

                <li>Rotatable, Locking Counter-Top</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Stand" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e114 ">Tabletop Mount | CTA Digital</td>

            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e117 ">
              <ul>
                <li>Support 9.7” to 11” Tablets</li>

                <li>Antitheft, Cable management</li>

                <li>Rotatable, Locking Counter-Top</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

Make sure that your iPad stand supports portrait mode.

## Payment Terminals

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e210">Models</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e213">Connectivity</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e216">Links / Comments</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">Adyen</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">
              <ul>
                <li>AMS1</li>

                <li>M450 (Wi-Fi)</li>

                <li>P630</li>

                <li>S1F2</li>

                <li>SFO1</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">Terminal API - IP (Ethernet port or Wi-Fi as supported by device model)</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_ayden_payment_resources.htm&amp;release=264.0.0&amp;type=5" title="Integrate Adyen payment resources with Point of Sale CMS to process point-of-sale transactions. Use either Adyen SDK or Terminal API configurations for terminals.">Payment
                    Configuration Steps (Using Adyen Console and Point of Sale CMS)</a></li>

                <li><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_connect_ayden_and_pos.htm&amp;release=264.0.0&amp;type=5" title="Set up Adyen terminals to connect to the Modern POS and process payments. Connect your Adyen terminal to Wi-Fi, board the device, and then pair it with the POS app.">Adyen Payment Terminal Onboarding and Pairing to POS</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">Verifone</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">
              <ul>
                <li>M400</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">Terminal API - IP (Ethernet port or Wi-Fi as supported by device model)</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 "> These terminals support PSDK: M400, M424, M440, and P400. However, we’ve
              verified only M400. </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">Elavon </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">
              <ul>
                <li>Link 2500</li>

                <li>Lane 5000</li>

                <li>Lane 7000</li>

                <li>Move 5000</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">HTTPs - Wi-Fi</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_onboard_troubleshoot_elavon.htm&amp;release=264.0.0&amp;type=5" title="Configure your Elavon terminal to work with Point of Sale for secure payment acceptance, whether in-store or online.">Elavon Terminals - On-Boarding and Troubleshooting</a></li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e210 ">
              <ul>
                <li>Link 2500</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e213 ">Ingenico SDK - Bluetooth</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e216 ">
              <ul>
                <li><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_fiserv_mexico_payments.htm&amp;release=264.0.0&amp;type=5" title="Use the Point of Sale (POS) app to make payments with Ingenico Link 2500 terminals over Bluetooth.">Fiserv
                    Mexico Payments</a></li>

              </ul>
              <p style="margin-bottom:0;">The difference between Elavon Link 2500 and Fiserv Link 2500 is that they’re
                processed by Elavon and First Data, respectively. Both use Ingenico devices like the
                Link 2500. </p>
            </td>

          </tr>
        </tbody>
      </table>

## Scanners

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e410">Models</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e413">Connectivity</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e416">Links</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">Socket</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">&nbsp;</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">
              <ul>
                <li>S700</li>

                <li>S720/S740*</li>

                <li>D750</li>

                <li>D760</li>

                <li>DuraSled</li>

                <li>DS860</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">
              <ul>
                <li>Socket SDK - Bluetooth*</li>

                <li>Socket SDK - Bluetooth Auto Scanning</li>

              </ul>
            </td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_socket_mobile_scanner_guide.htm&amp;release=264.0.0&amp;type=5" title="Integrate your Socket scanner with the Point of Sale (POS) app to streamline barcode scanning. Supported models connect via Bluetooth, enhancing the checkout process.">Socket Mobile Scanner Setup Guide</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 "> Zebra </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">&nbsp;</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">
              <ul>
                <li>DS8178</li>

                <li>DS2278</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">Bluetooth</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_zebra_scanner_support.htm&amp;release=264.0.0&amp;type=5" title="Configure your wired or wireless Zebra scanners in the Point of Sale (POS) to make sure of accurate and efficient barcode scanning.">Zebra Scanner Support</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">Zebra </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">&nbsp;</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">
              <ul>
                <li>DS2208</li>

                <li>DS4308</li>

                <li>DS9208</li>

                <li>DS9908</li>

                <li>LS2208</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">Printer USB Port</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_zebra_scanner_support.htm&amp;release=264.0.0&amp;type=5" title="Configure your wired or wireless Zebra scanners in the Point of Sale (POS) to make sure of accurate and efficient barcode scanning.">Zebra Scanner Support</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">Datalogic</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">&nbsp;</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e410 ">
              <ul>
                <li>Magellan 1500i</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e413 ">Printer USB Port</td>

            <td data-label="Links" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e416 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_datalogic_scanner_support.htm&amp;release=264.0.0&amp;type=5" title="The Datalogic Magellan 1500i is a corded barcode scanner that connects to a supported Epson printer's USB port. The USB port passes the scanned data to Point of Sale (POS).">Datalogic Scanner Support</a></td>

          </tr>
        </tbody>
      </table>

## Printers

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e620">Models</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e623">Connectivity</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e626">Links / Comments</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 "> Epson </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">
              <ul>
                <li>TM-m30</li>

                <li>TM-m30II</li>

                <li>TM-m30II-NT</li>

                <li>TM-m30III</li>

                <li>TM-m50</li>

                <li>TM-m50II-H</li>

                <li>TM-T88V</li>

                <li>TM-P80 </li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Epson SDK - Bluetooth</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">
              <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_bluetooth_printer_setup.htm&amp;release=264.0.0&amp;type=5" title="Configure the printer settings in Point of Sale CMS and connect to the printer in the Point Of Sale (POS) app. You can then print receipts and manage cash drawers efficiently.">Epson
                  Bluetooth Printer Setup</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">Epson</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">
              <ul>
                <li>TM-m50</li>

                <li>TM-m50II-H</li>

                <li>TM-T88IV</li>

                <li>TM-T88V</li>

                <li>TM-T88VI</li>

                <li>TM-T88VII</li>

                <li>TM-m30</li>

                <li>TM-m30II</li>

                <li>TM-m30II-NT</li>

                <li>TM-m30III</li>

                <li>TM-m30II-H</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Epson SDK - IP</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">
              <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_epson_ip_printer_setup.htm&amp;release=264.0.0&amp;type=5" title="Configure your Epson IP printer in Point of Sale CMS, connect it to the Point of Sale (POS) app, and switch to DHCP to connect to the network and print receipts.">Epson IP
                  Printer Setup</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">Star</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">
              <ul>
                <li>mc-Print3</li>

                <li>MCP31LNH</li>

                <li>mc-Print2*</li>

                <li>MCP31LB</li>

                <li>MCP31L</li>

                <li>MCP31LBNH</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Star SDK - USB</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_star_micronics_printer_setup.htm&amp;release=264.0.0&amp;type=5" title="Connect Star Micronics mC-Print3 printers to your POS app to print receipts. Make sure your Point of Sale (POS) app meets the minimum build requirement before you configure app settings in the CMS.">Star mc-Print3 Printer Setup Guide</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">Star</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">
              <ul>
                <li>mc-Print3</li>

                <li>MCP31LNH</li>

                <li>TSP 654II</li>

                <li>mc-Print2</li>

                <li>MCP31LB</li>

                <li>MCP31L</li>

                <li>MCP31LBNH</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Star SDK - IP</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_star_micronics_printer_setup.htm&amp;release=264.0.0&amp;type=5" title="Connect Star Micronics mC-Print3 printers to your POS app to print receipts. Make sure your Point of Sale (POS) app meets the minimum build requirement before you configure app settings in the CMS.">Star mc-Print3 Printer Setup Guide</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 "> Star </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">
              <ul>
                <li>mPOP</li>

                <li>SM-S230i</li>

                <li>mc-Print2*</li>

                <li>MCP31LB </li>

                <li>MCP31L </li>

                <li>MCP31LBNH</li>

              </ul>
            </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Star SDK - Bluetooth</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 ">
              <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_star_mpop_setup.htm&amp;release=264.0.0&amp;type=5" title="Connect the Star mPOP receipt printer to your iPad via Bluetooth to print receipts. In Point of Sale CMS, configure the register by selecting Star mPop as the model and Bluetooth as the connection type.">Star mPop Setup
                  Guide</a></p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e620 ">Any-AirPrint</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e623 ">Any Ethernet or WiFi-connected printer</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e626 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_airprint_setup.htm&amp;release=264.0.0&amp;type=5" title="Turn on AirPrint and configure the Point of Sale platform so you can print different document types, including A4 documents, to conventional printers using AirPrint.">Configuring Registers to Support AirPrint for Customer Documents and Receipts</a>
            </td>

          </tr>
        </tbody>
      </table>

For the most reliable connection, use IP if you have a robust IP network. Use Bluetooth next, and then USB. USB connections can require longer troubleshooting because of faulty USB cables.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note

In a store environment, interference from other devices can cause Bluetooth to disrupt core printer functionality. Test Bluetooth printers in your store environment before you deploy them.

\* USB and Bluetooth support for mc-Print 2 requires POS version 10.2.1 or later. Older versions of POS can still connect by using IP.

## Cash Drawers

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e965">Models</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e968">Connectivity</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e971">Links / Comments</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 ">APG</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 "> VB320-BL1616 </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">Printer Port</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">
              <p style="margin-bottom:0;"><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_apg_320_setup.htm&amp;release=264.0.0&amp;type=5" title="Integrate your APG 320 cash register with your receipt printer for ‌operations within the Point of Sale (POS) app.">APG 320 Cash
                  Register Setup Guide</a></p>
              <p style="margin-bottom:0;">The cable used in the printer side must be RJ11. </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 ">APG</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 "> All NetPro Models </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">IP</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 "><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_setup_apg_ip_cash_drawer.htm&amp;release=264.0.0&amp;type=5" title="Integrate Point of Sale with APG Cash NetPro cash drawers using an IP connection.">APG IP Cash Drawer</a></td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 ">Star</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 "> CD3-1616 </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">Printer Port</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">
              <p><a href="https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_setup_apg_ip_cash_drawer.htm&amp;release=264.0.0&amp;type=5" title="Integrate Point of Sale with APG Cash NetPro cash drawers using an IP connection.">Star Micronics CD3-1616 Cash Register Setup Guide</a></p>
              <p style="margin-bottom:0;">The printer cable can
                obtained from the <a href="https://www.cashdrawer.com/store/cd-101a/" target="_blank">cashdraw.com store</a>. </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 ">Star</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 "> mPOP </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">USB</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 ">HP</td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">&nbsp;</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Models" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e965 "> T400-CR1616 </td>

            <td data-label="Connectivity" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e968 ">Printer Port</td>

            <td data-label="Links / Comments" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e971 ">Use APG CD-102A cable</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note POS doesn't support APG USB Pro Cash Drawers.

For APG cash drawers, use this matrix to decide if your Multi Pro or Direct Pro cash drawers are compatible with Star or Epson printers.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
          <col>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" id="d208570e1141">Cable Part Number</th>
            <th scope="col" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" id="d208570e1144">Connector</th>
            <th scope="colgroup" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" id="d208570e1147">Interfaces</th>
          </tr>
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d208570e1153">MultiPro</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e1156">DirectPro</th>
          </tr>
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e1162">
              <p>24 Volts</p>
              <p style="margin-bottom:0;">Multi Pro I</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e1171">
              <p>12/24 Volt</p>
              <p style="margin-bottom:0;">Multi Pro III</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d208570e1180">Option #</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" colspan="5" style="vertical-align:top;" headers="d208570e1141 d208570e1144 d208570e1147 d208570e1153 d208570e1156 d208570e1162 d208570e1171 d208570e1180 ">Epson: TM Series Printer </td>

          </tr>
          <tr class="">
            <td data-label="24 Volts Multi Pro I" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1141 ">CD-101A</td>

            <td data-label="12/24 Volt Multi Pro III" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1144 ">RJ12</td>

            <td data-label="Option #" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1153 d208570e1162 ">320,</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1171 ">520</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1156 d208570e1180 ">237A</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" colspan="5" style="vertical-align:top;" headers="d208570e1141 d208570e1144 d208570e1147 d208570e1153 d208570e1156 d208570e1162 d208570e1171 d208570e1180 ">Star: HSP, SCP, SP, and TSP Series Printers </td>

          </tr>
          <tr class="">
            <td data-label="24 Volts Multi Pro I" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1141 ">CD-101A</td>

            <td data-label="12/24 Volt Multi Pro III" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1144 ">RJ12</td>

            <td data-label="Option #" class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1153 d208570e1162 ">320 </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1171 ">520</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d208570e1147 d208570e1156 d208570e1180 ">186-6A</td>

          </tr>
        </tbody>
      </table>

For more information, see the [APG Cash Drawer Connectivity Guide](https://www.apgsolutions.com/wp-content/uploads/M-43-031-Connectivity-Guide-Rev-AP.pdf).

## Device Certification

Any device not listed requires certification. If you prefer to use legacy hardware that isn’t listed, you must self-certify it, which can involve collaborating with the hardware vendor. Refer to Certifying New Hardware for POS app for more details.

We’re working to certify newer models and connectivity types. To request certification for a model or connectivity type that isn’t listed, contact your Account Manager. Certifying a device can take up to two weeks after Salesforce receives the hardware.

## Known Issues & Restrictions

Bluetooth keyboards aren’t supported.

## Frequently Asked Questions (FAQs)

**What network protocols and wireless protocols are supported for POS register connectivity?**

Connectivity options for POS registers depend on the device being used, such as iPad or iPhone. iPads support Wi-Fi, Ethernet (with a dongle), and Cellular (if purchased with cellular capabilities). Similarly, iPhones support Wi-Fi, Ethernet (with a dongle), and Cellular (if the device has cellular capabilities). For specific details on iOS network protocols supported, refer to the Apple guide [Security features when connecting to wireless networks](https://support.apple.com/guide/security/secure-access-to-wireless-networks-sec8a67fa93d/web#:~:text=All%20Apple%20platforms%20support%20industry,WPA2%2FWPA3%20Transitional).

**Can PC-based simulators run the POS app?**

No, the ABM and TestFlight versions of the app are designed to run exclusively on Apple hardware and can’t be operated on simulators. For testing purposes, it’s recommended to use an iPhone SE.

**Does Point of Sale recommend specific cases, stands, or peripherals for connecting devices via cable versus Wi-Fi?**

We don’t have specific recommendations for cases, stands, or peripherals. Our customers successfully use both Wi-Fi and cable connections, depending on their preferences and operational needs.

**Are there any stand or peripheral options for connecting iPads to printers?**

Yes, some recent Epson printers support both network connectivity and direct connection via USB-C. By connecting the iPad to the printer using a USB-C cable, users can establish a reliable connection without needing more peripherals.

#### See Also

- [_Salesforce Help:_ Certify Legacy Hardware for POS App](https://help.salesforce.com/s/articleView?id=commerce.rt_hw_legacy.htm&release=264.0.0&type=5 "To use legacy hardware from one of the supported manufacturers with the Point of Sale POS app, self-certify printers, scanners, cash drawers, and card reader terminals.")