To use legacy hardware from one of the supported manufacturers with the Point of Sale POS app, self-certify printers, scanners, cash drawers, and card reader terminals.
Note Contact Salesforce Customer Support if attempting to certify a device that requires
additional SDK integrations.
Important Introducing a new vendor requires a significant effort, including the
development of a detailed project plan to ensure feature parity.
- Certify Legacy Printers
Conduct validation tests across all supported interfaces (IP, Bluetooth, and USB) to certify a supported vendor's legacy printer for the POS app. - Certify Legacy Scanners
Conduct validation tests to certify a supported vendor's legacy scanner for the POS app. - Certify Legacy Cash Drawers
Conduct validation tests to certify a legacy cash drawers for a supported vendor for the POS app. - Certify Legacy Card Reader
Conduct validation tests to certify a legacy card reader for a supported vendor for the POS app. - Troubleshoot Legacy Hardware Certification in Point of Sale
Take these steps if you're unable to certify hardware before contacting the hardware vendor.