Troubleshooting

Use the Azure AD sign-in logs to debug Point of Sale CMS user issues.

Many issues can be debugged in the Azure AD user section. To access the section:

  1. Go to the user management section of Azure AD.
  2. Select the Sign-in Logs option in the left navigation menu.
  3. Select a row in the log output for any failures.

Frequently Asked Questions (FAQs)

How do I resolve the warning message "These claims (email) require OpenID Connect Scopes to be configured through the API Permissions Page" after adding optional claims?

  1. Select API permissions in the left menu.
  2. Select the API / Permission name to update the permission.
  3. Select the email checkbox.