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title: Retail Reconciliation - Suggested Practices
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portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_settings_retail_reconciliation_suggested_practices.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_retail_reconciliation_suggested_practices.htm&release=264.0.0&type=5
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description: By performing daily reconciliations with the Point of Sale (POS) app, you avoid financial loss due to mistakes or fraud and gain insight into your business's cash flow.
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  - Commerce
release: "264"
---
# Retail Reconciliation - Suggested Practices

By performing daily reconciliations with the Point of Sale (POS) app, you avoid financial loss due to mistakes or fraud and gain insight into your business's cash flow.

## Daily Retail Financial Reconciliation Suggested Practices

We recommend a daily financial reconciliation for all retailers, whether you're running a single channel, or multiple channels (omni). As in-store transactions evolve in complexity, daily reconciliations are recommended to make sure there are no gaps in transactions and reconciliation.

Here are some tips for financial reconciliation with the Point of Sale platform. This will help you avoid financial loss because of mistakes or fraud, and it will also help you see your business's cash flow.

## Daily Sales Reconciliation

Start with reconciling daily sales. At the end of the day, reconcile total sales from the POS system with actual cash and card receipts. Investigate any discrepancies promptly.

Use Point of Sale's Failed Order Report to help make sure you have visibility to failed transactions.

## Cash Management

Handle cash in a secure, responsible manner. Conduct daily cash drawer counts at the start and end of each shift, reconciling with sales transactions. Track discrepancies, and if they occur regularly, provide further training or take corrective action.

## Card and Digital Transactions

Reconcile any card and digital transactions, such as credit/debit cards or mobile payment systems, daily with payment provider reports. Check for any transaction fees or chargebacks that can explain discrepancies.

## Inventory Reconciliation

Daily, track and reconcile inventory against sales data. Implement an efficient process for managing stock to detect and prevent theft, loss, or discrepancies.

## Use of Reconciliation Software

Use financial reconciliation software to automate and streamline the process. Using such software properly can reduce the risk of human error and increase efficiency. Make sure to train all relevant staff on how to use it effectively.

## Internal Controls

Implement strong internal controls. Segregate duties, for example, differentiate the person who accepts the cash from the one who reconciles the sales. This reduces the risk of fraud and mistakes.

## Regular Audits

Conduct regular internal and external audits to make sure that all financial practices, including reconciliation, adhere to company policy and legal requirements. Address any findings from audits promptly and thoroughly.

## Continuous Training

Regularly train your staff on financial reconciliation processes. Make sure that they understand their roles and the importance of accurate, timely reconciliation.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note Remember, reconciliation needs to be an everyday task. By reconciling daily, discrepancies are more likely to be found and dealt with promptly, reducing the risk of financial loss due to error or fraud. The use of technology can greatly enhance the efficiency and accuracy of this process.

This article is about how to reconcile your finances with the Point of Sale's modern POS platform. Such recommendations are provided for your information only, not be construed as legal, accounting, financial, or other professional advice. Salesforce Customer Support can give you more information about the suggestions in this article. You can also talk to them about these suggestions.