---
schema_version: "1"
id: 87decfe87bd246fc71e69a7a626a7295a2aa951da3d300d1558a4d7784f1127d
title: Point of Sale Permission Levels
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_settings_point_of_sale_perm_levels.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_point_of_sale_perm_levels.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2e8c80b8aca3c48f3ebdbb952560b4cdea99c430d4045fff6d838a21eb9682ac
description: The default permission levels in Point of Sale CMS dictate which Point of Sale (POS) features are available to different roles.
products:
  - Commerce
release: "264"
---
# Point of Sale Permission Levels

The default permission levels in Point of Sale CMS dictate which Point of Sale (POS) features are available to different roles.

## Store Management

- Manager Override: A manager's override will be required for this feature to be used by associates.
- Configuration: To allow associates to have access or to set the limitations.
- Comment: Additional info for the configuration flags.

    
| Feature | Area Manager | Manager | Associate | Mgr Override |
| --- | --- | --- | --- | --- |
| Safe Management | ✔ | ✔ |  |  |
| Create Till | ✔ | ✔ |  | ✔ |
| View Active Tills | ✔ | ✔ |  |  |
| Reconcile Till | ✔ | ✔ |  | ✔ |
| No Sale | ✔ | ✔ | ✔ | ✔ |
| Paid In | ✔ | ✔ |  | ✔ |
| Paid Out | ✔ | ✔ |  | ✔ |
| Pickup | ✔ | ✔ |  | ✔ |
| Order History | ✔ | ✔ | ✔ |  |
| Bank Deposit History | ✔ | ✔ | ✔ |  |
| Product Search | ✔ | ✔ | ✔ |  |
| Sale | ✔ | ✔ | ✔ |  |
| Return | ✔ | ✔ | ✔ | ✔ |
| Return Policy, Tender Mapping, Max Cash | ✔ | ✔ | ✔ |  |
| Mixed Cart | ✔ | ✔ | ✔ |  |
| Suspend a Sale | ✔ | ✔ | ✔ |  |
| Retrieve a Sale | ✔ | ✔ | ✔ |  |
| Void Cart | ✔ | ✔ | ✔ |  |
| Line Item Discount | ✔ | ✔ | ✔ | ✔ |
| Transaction Discount | ✔ | ✔ | ✔ | ✔ |
| Max Discount Amount |  |  |  |  |
| Promo | ✔ | ✔ | ✔ |  |
| Apply Coupons | ✔ | ✔ | ✔ |  |
| Quotes | ✔ | ✔ | ✔ |  |
| Edit Orders | ✔ | ✔ | ✔ |  |
| Cancel Orders | ✔ | ✔ | ✔ |  |
| Add New Customers | ✔ | ✔ | ✔ |  |
| Bank Deposit | ✔ | ✔ |  |  |
| Close Store | ✔ | ✔ |  |  |
| Analytics | ✔ (Region View) | ✔ (Store View) |  |  |

## Inventory Management

    
| Feature | Area Manager | Manager | Associate | Mgr Override |
| --- | --- | --- | --- | --- |
| Receive Inventory ASN | ✔ | ✔ | ✔ |  |
| Receive Inventory Manually | ✔ | ✔ | ✔ |  |
| Create Adjustments | ✔ | ✔ | ✔ |  |
| Post Adjustment | ✔ | ✔ | ✔ |  |
| Create Corporate Transfer | ✔ | ✔ | ✔ |  |
| Send Store to Store Transfer | ✔ | ✔ | ✔ |  |
| Create RTV | ✔ | ✔ | ✔ |  |
| Post RTV | ✔ | ✔ | ✔ |  |
| Create a Cycle Count | ✔ | ✔ |  |  |
| Create a Cycle Count Batch | ✔ | ✔ | ✔ |  |
| Post a Cycle Count | ✔ | ✔ |  |  |
| ASN Report | ✔ | ✔ | ✔ |  |
| Transfer Report | ✔ | ✔ | ✔ |  |

## Clienteling

    
| Feature | Area Manager | Manager | Associate | Mgr Override |
| --- | --- | --- | --- | --- |
| Clienteling | ✔ | ✔ | ✔ |  |
| 360 View of Customer | ✔ | ✔ | ✔ |  |
| Black Book | ✔ | ✔ | ✔ |  |
| Collections | ✔ | ✔ | ✔ |  |
| Tasks | ✔ | ✔ | ✔ |  |
| Messaging | ✔ | ✔ | ✔ |  |

## Fulfillment

    
| Feature | Area Manager | Manager | Associate | Mgr Override |
| --- | --- | --- | --- | --- |
| Pack Orders | ✔ | ✔ | ✔ |  |
| Ship Orders | ✔ | ✔ | ✔ |  |
| Complete Orders | ✔ | ✔ | ✔ |  |

- **[Configure Store Roles for Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_configure_point_of_sale_roles.htm&release=264.0.0&type=5)**  
    Manage roles, such as Store Manager and Store Associate, to define the responsibilities for each associate.
- **[Permission and Roles Examples](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_permission_and_roles_examples.htm&release=264.0.0&type=5)**  
    Control store associate actions with manager overrides in the Point of Sale (POS) app.