Understand which Point of Sale (POS) features are supported while offline to help your associates continue to assist customers.
This table shows the features that are supported and not supported in offline mode.
| Feature | Offline |
|---|---|
| Associate and Manager Logins | Supported |
| Cash Pickup | Supported |
| Cash Transactions | Supported |
| Check Tender | Supported. *usePersonalCheckValidationService* must be disabled to support checks offline. Learn More |
| Credit Card Transactions with Terminal | Supported. Adyen, Verifone* |
| Device Manager | Supported |
| Express Checkout | Supported. Add to cart by scanning the product |
| Line item Level Notes | Supported |
| Manual Price Override | Supported |
| No Receipt Returns | Supported |
| No Sale | Supported |
| Not on File Items | Supported |
| Order Notes | Supported |
| Printed Receipt | Supported |
| Product Catalog Browsing | Supported. Product Title search |
| Reason Codes | Supported |
| Returns / Exchanges | Supported |
| Serialized Products | Supported |
| Store Level Pricing | Supported |
| Store Policies | Supported |
| Tax Exempt | Supported |
| Tax Override | Supported |
| Tax Rates | Supported |
| Till Management | Supported |
| Void Cart | Supported |
| Add on Products | Not Supported |
| Alterations | Not Supported |
| Associate Analytics / Dashboard | Not Supported |
| Clearance Products | Not Supported |
| Clienteling | Not Supported. Clienteling data is not stored on the iPad. |
| Coupons / Promos | Supported |
| Credit Card Transactions with Tap To Pay | Not Supported |
| Custom Products | Not Supported |
| Email Receipt | Not Supported |
| Gift Cards | Not Supported |
| Inventory Management | Not Supported |
| Loyalty | Not Supported |
| Misc. Tender | Not Supported |
| Online Orders | Not Supported |
| Order History | Not Supported. POS app does not store order details on the iPad |
| Product Bundles | Not Supported |
| Product Price Range | Not Supported |
| Product Recommendations | Not Supported |
| Product Reviews | Not Supported |
| Product Stock Overview | Not Supported |
| Quotes | Not Supported |
| Restocking Fee | Not Supported |
| Safe Management | Not Supported |
| Store Close / Bank Deposit | Not Supported |
| Suspend Cart | Not Supported |
| Till / Drawer History | Not Supported |
| Voice Search | Not Supported |