Viewing & Generating Electronic Journal (EJ) Reports

Provide digital records of Point of Sale sales transactions and order details to help merchants track sales and manage inventory. Generate reports by configuring stores, date, time, and time zone to view the data.

Viewing and Generating Reports

  • Go to Store Management > Electronic Journal.
  • Under Store, multiselect the stores you want to view data‌ from.
  • Configure the date, time, and time zone. The maximum range is 31 days.
  • Under Pinned Filters, you can narrow your search by filtering by X additional criteria in the report. Order number, transaction type, and tender type are shown by default, but users can add parameters under Additional Filters.
  • To remove a field or add another pin, select the ellipses (three vertical dots) to the right. After specifying a column, you can also specify a rule along with a corresponding value. For example, if you configure "Total Discount <= 200," only transactions with a total discount less than or equal to 200 appear.
  • If you configure "Associate ID contains 12345," only transactions that were completed by the specified associate will show.
  • Select SEARCH to generate a report with your configured fields.The New Report section, where you click search to generate a new report.

Supported Transaction Types

  • User Activity: Login, Logout
  • Till Management: Create Till, Reconcile Till
  • Cart/Order Management: Appeasement, No Sale, Sale, Order, Mixed Cart, Return, Exchange, Suspend Sale, Void, Pickup, Offline, Sale Initiated, Sale Failed, Resume Sale, Price Correction, Reward Card, Employee Sale, Employee Return, Employee Exchange, Line Item Voids Learn More
  • Cash Activity: Paid In, Paid Out
  • Safe Management: Safe Float, Till Float, Expense, Miscellaneous 1, Miscellaneous 2, Bank Deposit
  • Store: Store Close

Available Report Filters

Field Name Allowed Rules Description
Amount <= / >= Filters records of a specified amount
Associate Contains/Does Not Contain Filters records corresponding to a specified associate ID
Bank Deposit Variance <= / >= Filters records of a specified bank deposit variance
Cash <= / >= Filters records of a specified cash amount
Check <= / >= Filters records of a specified check amount
Credit Card <= / >= Filters records of a specified credit card amount
Credit Tip Amount <= / >= Filters records of a specified credit tip amount
E-Comm <= / >= Filters records of a specified ecommerce amount
Finance <= / >= Filters records of a specified finance amount
Gift Card <= / >= Filters records of a specified gift card amount
Miscellaneous <= / >= Filters records of a specified miscellaneous amount (charges that aren't easily categorized or classified under specific predefined categories or accounts)
No Receipt Return True/False Filters records for a completed returned order that had the original receipt or not
Notes Contains/Does Not Contain Filters records for transactions of specified keywords
This is a catchall field depending on the event type. It stores the following based on an event:   Bank Deposit—date of store closure the deposit is associated with (vs. Transaction Time that will record when the deposit ‌happened, which could be a later date than the store closure)
Offline True/False Filters records for transactions made either online or offline
Online Order ID Contains/Does Not Contain Filters records for transactions associated with the specified online order ID(s)
Order # Contains/Does Not Contain Filters records for transactions associated with the specified order ID(s)
Original Price <= / >= Filters records of a specified original price
Original Tender <= / >= Filters records of a specified other tender amount
PRT Receipt N/A Filters records for orders that have completed checkout with a receipt
Penny Rounding <= / >= Filters records of a specified penny rounding amount
Product ID Contains/Does Not Contain Filters product-specific events (for example price correction) by product ID mapped in Product - Field Mappings
Reason Code Contains/Does Not Contain Filters records for transactions of a specified Reason Code (for example "Price Correction")
Reason Text Contains/Does Not Contain Filters records for transactions of a specified Reason Code text (for example "Not for Sale")
Register # Contains/Does Not Contain Filters records for transactions associated with the specified register ID(s)
Return Order ID contains/does not contain Filters records for transactions associated with the specified return order ID(s)
Store Type contains/does not contain Filters records of a specified store type. Supported types are Regular and Outlet
Tax <= / >= Filters records of a specified tax amount
Tax Exempt True/False Filters records of a specified tax exemption status
Tax Exemption <= / >= Filters records of a specified tax exemption amount
Tender Type Contains/Does Not Contain Filters records of specified tender types; supported types are: Cash, CreditCard, GiftCard, Check, Miscellaneous, Finance, RewardCard, Others, or All
Total Discount <= / >= Filters records of a specified discount amount
Trans # Contains/Does Not Contain Filters records for transactions with the given transaction ID(s). This is different from Order ID because the transaction ID is a specific financial transaction or event, while the order ID is the customer's order.
Trans-Type Contains/Does Not Contain Filters records for specific transaction types, refer to Supported Transaction Types for more information
Variance <= / >= Filters records of a specified variance amount

Saving & Sharing Reports

To learn how to save and share Electronic Journal search queries, allowing quicker access, see Saving and Sharing Electronic Journal Reports.