---
schema_version: "1"
id: 75353b2979028a4e55c5a6af992ac06e3ebc3210e8b050ebfa9acc54485c9e27
title: Customer Signups Report in Point of Sale
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_reports_customer_signups.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_reports_customer_signups.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8d7b99aee010869ddf04414943e8003db9b38c1f28bb6490c8fc02e60855e858
description: Analyze customer signups, loyalty, and the ratio of guest checkouts to customer-linked checkouts.
products:
  - Commerce
release: "264"
---
# Customer Signups Report in Point of Sale

Analyze customer signups, loyalty, and the ratio of guest checkouts to customer-linked checkouts.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in:</td></tr></tbody></table>

The Customer Signups report in Point of Sale provides valuable insights into the performance of your clienteling and acquisition efforts. You have the option to group the report by stores to assess overall store performance, or by associate to evaluate individual performance.

## Accessing Report

Access the report by going to **Reporting and Analytics > Customer Signups Report**.

## Filtering Report

The report can be filtered by store IDs, associate IDs, and date range. Additionally, you can group the search results by store or associate. Also, the report can be sorted by columns, and the results can be downloaded in a CSV file.

## Grouping by Stores

When the report is grouped by stores, it displays store-level aggregates in the report. This also the default setting on the landing page.

Below is a table of the available columns in the report:

 
| Column | Description |
| --- | --- |
| Store ID | Unique identifier of store. Note, this is only shown only when grouping results by "Store" |
| Customer Profiles Created | Number of customer profiles created for the specified store. Note, this number the total count of successful calls of the customer creation API for a unique customer ID. |
| Customer Profile Edits | Number of edits made on customer profiles for the specified store |
| Loyalty Sign-ups | Number of loyalty sign-ups created for the specified store |
| Collections Sent | Number of collections created and shared for the specified store |

## Grouping by Associate

When the report is grouped by associates, it displays associate-level aggregates in the report.

Below is a table of the available columns in the report:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d148189e162">Column</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d148189e165">Description </th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Associate ID</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">Unique identifier of store associates. Note, this is only shown only when grouping
              results by "Associate"</td>

          </tr>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Customer Profiles Created</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">Number of customer profiles created for the specified associate. Note, this number the
              total count of successful calls of the customer creation API for a unique customer ID.
            </td>

          </tr>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Customer Profile Edits</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">Number of edits made on customer profiles for the specified associate</td>

          </tr>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Loyalty Sign-ups</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">Number of loyalty sign-ups created for the specified associate</td>

          </tr>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Collections Sent</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">Number of collections created and shared for the specified associate</td>

          </tr>
          <tr class="">
            <td data-label="Column" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e162 ">Order Count</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d148189e165 ">
              <p style="margin-bottom:0;">Number of orders completed for the specified associate</p>
            </td>

          </tr>
        </tbody>
      </table>