Expand functionality by enabling modules for inventory, order management, products, and promotions. Point of Sale supports omnichannel capabilities so you can manage fulfillment, product visibility, and operational logging from one place.
Note In 2024, Salesforce acquired PredictSpring, a provider of modern retail point-of-sale (POS) software built natively in the cloud. PredictSpring was renamed Retail Cloud and is now called Point of Sale. You may still see references to PredictSpring or Retail Cloud in the Point of Sale app and in our documentation.
- Configure Omnichannel Capabilities
Efficiently manage orders with multiple fulfillment types per cart or a single fulfillment type with OmniChannel in Point of Sale CMS. Customize the product display page and configure shipping methods on the Point of Sale (POS) app. - Manage Inventory
Manage store inventory in the Point of Sale CMS. - Manage BOPIS Orders with the CSR Portal
Monitor, search for, and manage customer orders within Point of Sale CMS. - Set Up Products
Use products to track inventory, manage pricing, and generate reports in Point of Sale CMS. - Set Up Promotions
Create a variety of promotion types, such as discounts, free shipping, or private sales in Point of Sale CMS. You can offer incentives to customers, encouraging purchases and boosting sales. - Monitor and Log Order Activity in Point of Sale CMS
Track user activity, system performance, and potential security threat in your Retail Cloud environment.