--- schema_version: "1" id: 4585663ff2a2449b55cf0df677e69a22d0181f9229de72f06ce19abd221eaac9 title: Implement Layout Templates collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_layouts_templates.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: bffeb1d120782ed468e9407b824ed27754eb1ac4ca6bda7d92dff02fe34fc90c description: Tailor Point of Sale chat, clienteling, and review layouts to enhance user interaction and gather valuable feedback. Retail professionals can also personalize email templates, login screens, order confirmations, and product display pages to create a seamless and branded customer journey. Streamline processes like password recovery and new customer sign-ups, ultimately boosting customer satisfaction and loyalty. products: - Commerce release: "264" --- # Implement Layout Templates Tailor Point of Sale chat, clienteling, and review layouts to enhance user interaction and gather valuable feedback. Retail professionals can also personalize email templates, login screens, order confirmations, and product display pages to create a seamless and branded customer journey. Streamline processes like password recovery and new customer sign-ups, ultimately boosting customer satisfaction and loyalty. - **[Set Up a Hamburger Menu](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_hamburger_menu.htm&release=264.0.0&type=5)** Configure a hamburger menu in the POS app to access a wide range of features without cluttering the screen. This setup streamlines navigation, making it easier for users to find and use essential functions quickly. - **[Set Up a Chat Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_chat.htm&release=264.0.0&type=5)** Create and assign Point of Sale custom chat layouts to enhance user interaction with brand specialists to find the right products. Easily edit and test layouts to ensure a seamless and engaging chat experience for users. - **[Set Up a Clienteling Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_clienteling.htm&release=264.0.0&type=5)** Create a Point of Sale clienteling layout by selecting a template for iPad, iPhone, or iPod. Customize the font to enhance the user experience and ensure seamless interaction on your chosen device. - **[Set Up a Dynamic Review Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_review.htm&release=264.0.0&type=5)** Customize review forms for different products using Point of Sale dynamic review layouts. Map specific layouts to product classes to ensure a tailored review experience, improving user engagement and feedback quality. - **[Email & Print Templates](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_email.htm&release=264.0.0&type=5)** Explore the diverse range of Point of Sale email templates designed to enhance communication efficiency. Retail professionals can quickly generate consistent and effective messages, improving customer engagement and satisfaction. - **[Set Up a Forgot Password Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_forgot_pwd.htm&release=264.0.0&type=5)** Implement a Point of Sale forgot password layout or use a mobile site to streamline the password recovery process. Users can easily reset their passwords, enhancing security and improving user experience. - **[Set Up a New Customer Sign Up Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_sign_up.htm&release=264.0.0&type=5)** Point of Sale enables businesses to boost customer engagement and loyalty by setting up a new customer sign-up layout. Customers can easily create accounts, subscribe to newsletters, and join rewards programs, enhancing their overall experience and driving long-term retention. - **[Set Up a Login Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_login.htm&release=264.0.0&type=5)** Learn how to create a Point of Sale login layout with input fields and link it to an app config, ensuring seamless user authentication and a smooth login experience. Set up the login deep link to direct users to the correct page, enhancing user convenience and security. - **[Set Up a Pickup Information Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_pickup.htm&release=264.0.0&type=5)** Configure the Pickup Information layout in the CMS to collect essential details from customers picking up orders, ensuring a smooth and secure in-store experience. Customizable fields enhance data accuracy and streamline the pickup process. - **[Set Up an Order Confirmation Layout](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_order_conf.htm&release=264.0.0&type=5)** Customize order confirmations in Point of Sale to meet your specific merchant needs, ensuring customers receive clear and detailed purchase information. Use the Layout Editor to tailor the content, enhancing customer satisfaction and clarity. - **[Configure Product Display Page (PDP) Layout in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_pdp.htm&release=264.0.0&type=5)** Create a Product Display Page (PDP) in the layout editor. Unlike the template-based PDP V1, this version lets you customize the page layout. - **[Set Up Product Forms](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_product_forms.htm&release=264.0.0&type=5)** The Point of Sale product forms are designed to link forms with specific products in the POS app, allowing merchants to obtain product-specific details before a sale. Additionally, these forms can be applied to add-on products like insurance and protection plans. - **[Receipt Layouts](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_templates_receipt.htm&release=264.0.0&type=5)** Customize Point of Sale receipts to enhance customer experiences. Configure store-level print receipts and use templates for order returns. The Receipt Layout editor allows you to tailor headers, footers, and item details. Understand common challenges and best practices for clear and readable receipts, including managing returns and exchanges.