---
schema_version: "1"
id: 5f8e5e726c2930ff5901ab41219c8b609c13a14fecd998eba4588f5923430d55
title: Create a Quiz
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_layouts_quizzes_create.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_create.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ae3348c1fcdf72a0e450298635f1cfc50b8aedf75c1515a697e7bcf56cc0d902
description: Use quizzes in Point of Sale to understand your customers' preferences and gather valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can create quizzes that will allow users to answer a question and see the results of the poll in real-time after submitting their answer.
products:
  - Commerce
release: "264"
---
# Create a Quiz

Use quizzes in Point of Sale to understand your customers' preferences and gather valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can create quizzes that will allow users to answer a question and see the results of the poll in real-time after submitting their answer.

There are three types of quizzes you can create:

- Quiz - Creates a quiz that is engaging and captures data to help you understand your users' preferences.
- Form - Creates a form to capture data or feedback from users. For example, a form can be used to capture feedback from users that have just completed a checkout.
- Poll - Creates a poll that allows users to answer a question and see the results of the poll in real-time after submitting their answer.

#### See Also

- [_Salesforce Help:_ Edit Quizzes](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_edit.htm&release=264.0.0&type=5 "Point of Sale quizzes consist of layouts, questions, and customer attributes. Understanding these components helps you to effectively create quizzes. Knowing these components also enables you to avoid errors while editing quizzes. Leverage this knowledge to build effective quizzes in Point of Sale.")
- [_Salesforce Help:_ Use Quiz Styles](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_styles.htm&release=264.0.0&type=5 "Customize the look and feel of inline Point of Sale quiz deep links.")
- [_Salesforce Help:_ Create a Checkout Quiz](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_checkout.htm&release=264.0.0&type=5 "To collect additional information related to an order in the POS app during checkout, create quizzes that appear either just before tendering payment or just after an order is placed.")
- [_Salesforce Help:_ Use Polls](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_poll.htm&release=264.0.0&type=5 "The quiz feature in Point of Sale can be used to administer a poll where users submit an answer and instantly see the poll results.")
- [_Salesforce Help:_ Set Up Product Feedback Quizzes](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_feedback.htm&release=264.0.0&type=5 "Capture customer feedback about a product using the POS app. By configuring CMS, you can gather valuable insights on products from customers within the app. This feedback loop empowers businesses to promptly address concerns, refine offerings, and improve customer satisfaction. Use the customer's voice to optimize product experiences and drive business growth.")

## Create a Quiz

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note The maximum number of questions allowed in a quiz is 6.

1. Go to **Layout Pages** | **Personalization** | **Quizzes**.
2. Click the + icon.
3. Select the type of quiz that you would like to create (Quiz, Form, or Poll).
4. Fill out the fields and click **Create** in the top right of the screen.
    
    (Optional) You can make a question mandatory or not by checking Is Mandatory.
5. After you've created the quiz, you'll need to set a deep link for accessibility in the POS app.

## Set a Deep Link

1. Go to your app configuration and click **EDIT** | **EDIT LAYOUT**.
2. Select the cell where you'd access the quiz/form/poll.
3. Click **Deep Link** in the right toolbar menu.
4. Go to **Personalization** | **Quiz**.
5. Fill out the fields and click **SET**.![Select a deep link window showing the fields to complete.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_layouts_quizzes_create_deep_link.png)

## Add Survey After Successful Checkout

1. In CMS, go to your app configuration and click **EDIT**.
2. Go to the **UI** | **Quiz Layouts**.
3. Under Quiz After Order Layout, select a layout.
4. Click **SAVE**.

## Make Questions Mandatory

You can make some or all questions in your quizzes mandatory. When a question is skipped without answering, the user will be prompted with an error message to answer before they can proceed.

1. In CMS, go to **Layouts Pages** | **Personalization** | **Quizzes**.
2. Create a new quiz, form, or poll.
3. For each question that is mandatory, check Is Mandatory.
4. Click **Create Quiz**.
5. (Optional) If you no longer wish to make a question mandatory, go to **Layouts Pages** | **Personalization** | **Quiz Elements** | **Quiz Questions**.
6. Edit a question by clicking on the vertical ellipses (three dots) in the upper right of the question.
7. Uncheck Is Mandatory and click **Save**.