---
schema_version: "1"
id: 2a4ce4b629799ade21eaf14afe38759c090cade1dfe58e15c3d2d033c639bcca
title: Quizzes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_layouts_quizzes.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0d2f95950d7d997c7da382c1d3b1591258a8ab5b080d5c06ca1e3f2b0d9a2cce
description: Use Point of Sale quizzes to gather customer preferences and valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can also create quizzes where users see real-time poll results after submitting their answer.
products:
  - Commerce
release: "264"
---
# Quizzes

Use Point of Sale quizzes to gather customer preferences and valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can also create quizzes where users see real-time poll results after submitting their answer.

- **[Create a Quiz](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_create.htm&release=264.0.0&type=5)**  
    Use quizzes in Point of Sale to understand your customers' preferences and gather valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can create quizzes that will allow users to answer a question and see the results of the poll in real-time after submitting their answer.
- **[Quiz Best Practices and Recommendations](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_best_practice.htm&release=264.0.0&type=5)**  
    Create effective quizzes in the POS app that engage users and gather valuable insights. Follow these best practices for designing multipage workflows, providing clear answer summaries, and optimizing answer layouts. These guidelines help you build quizzes that are user-friendly and provide actionable data.
- **[Edit Quizzes](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_edit.htm&release=264.0.0&type=5)**  
    Point of Sale quizzes consist of layouts, questions, and customer attributes. Understanding these components helps you to effectively create quizzes. Knowing these components also enables you to avoid errors while editing quizzes. Leverage this knowledge to build effective quizzes in Point of Sale.
- **[Use Quiz Styles](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_styles.htm&release=264.0.0&type=5)**  
    Customize the look and feel of inline Point of Sale quiz deep links.
- **[Use Polls](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_poll.htm&release=264.0.0&type=5)**  
    The quiz feature in Point of Sale can be used to administer a poll where users submit an answer and instantly see the poll results.
- **[Create a Checkout Quiz](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_checkout.htm&release=264.0.0&type=5)**  
    To collect additional information related to an order in the POS app during checkout, create quizzes that appear either just before tendering payment or just after an order is placed.
- **[Set Up Product Feedback Quizzes](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_feedback.htm&release=264.0.0&type=5)**  
    Capture customer feedback about a product using the POS app. By configuring CMS, you can gather valuable insights on products from customers within the app. This feedback loop empowers businesses to promptly address concerns, refine offerings, and improve customer satisfaction. Use the customer's voice to optimize product experiences and drive business growth.
- **[Use Quiz Analytics and Insights](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_layouts_quizzes_analytics.htm&release=264.0.0&type=5)**  
    Quiz analytics and insights provide performance data in Point of Sale CMS. Access responses to quiz questions and text responses to gain valuable insights. Analyze results to understand user engagement and improve content.