Customize the POS experience by creating app configs, managing layouts, and applying layout templates. You can also configure receipts by using metadata, create deep links to key actions, and personalize the in-store experience with quizzes and UX rules.
Note In 2024, Salesforce acquired PredictSpring, a provider of modern retail point-of-sale (POS) software built natively in the cloud. PredictSpring was renamed Retail Cloud and is now called Point of Sale. You may still see references to PredictSpring or Retail Cloud in the Point of Sale app and in our documentation.
- Create App Configs
Tailor POS appearance and behavior for diverse retail scenarios. App Configs enable custom configurations for different use cases or segments. Retailers gain flexibility and control to optimize user experience and operational efficiency across devices, roles, and locations. - Copy App Configs
Copy and compare Point of Sale artifacts and app configurations. - Manage Layouts in Point of Sale CMS
Layouts offer flexible and modular design options, allowing customers to seamlessly customize their digital experiences for various needs. Easily manage and customize your layout with powerful editing tools to add, insert, resize, and delete rows and cells. Enhance user experience with features like pagination, app config overrides, and snap-to-grid alignment for tailored and efficient solutions. - Implement Layout Templates
Tailor Point of Sale chat, clienteling, and review layouts to enhance user interaction and gather valuable feedback. Retail professionals can also personalize email templates, login screens, order confirmations, and product display pages to create a seamless and branded customer journey. Streamline processes like password recovery and new customer sign-ups, ultimately boosting customer satisfaction and loyalty. - Customize Layout Settings
Explore settings to tailor your Point of Sale experience. Discover how to adjust accessibility, configure apps and layouts for different segments, and efficiently manage communication templates. Learn to streamline POS operations by copying special forms and setting up barcode scanning. Enhance the customer experience through countdown timers, customized receipts, engaging media, and optimized product and list page layouts. - Create Deep Links
Quickly navigate Point of Sale with a detailed list of deep links and their supported uses, empowering users to access specific features and streamline retail tasks. By using these direct links, retailers can enhance efficiency and provide customers with faster access to key functionalities within their accounts. Explore how each link simplifies navigation and improves the overall user experience. - Configure Receipts
Customize your customer's checkout experience by setting up various receipt layouts, including alterations and SKU-level gift receipts in Point of Sale. Efficiently manage invoice documents and meet specific Mexico requirements for order receipts. This flexible configuration process allows you to present essential transaction details clearly and even brand your receipts with a logo image, enhancing customer satisfaction and streamlining record-keeping. - Use Metadata for Receipts
Point of Sale print and email tags are placeholders that display dynamic data in layouts, print templates, and email templates. They pull specific information from data, which is shown instead of the placeholder, so you can customize your output. Configure print tags in layouts with native or HTML text overlays, and use email tags for email and print templates. Grouped lists print a series of data points for each given tag. - Quizzes
Use Point of Sale quizzes to gather customer preferences and valuable data. Create engaging quizzes, forms, or polls to capture user feedback and information. Add surveys after successful checkouts and include mandatory questions to ensure you get the data you need. You can also create quizzes where users see real-time poll results after submitting their answer. - Personalize User Experience (UX)
Personalize the POS app using CMS to configure custom fonts and launch images. Extend your brand to the POS app by uploading fonts that match your company's brand guidelines. Launch images configured in the CMS provide a fresh look without requiring a new build, so you can quickly update the application's appearance and keep it current. Using appropriately sized and formatted digital assets also helps you maintain the visual appeal and functionality of your POS interface.