---
schema_version: "1"
id: 691c6886473f3ef7ee30168a3b7a3ec804f05d85c604422e3ed24639a7a3acc8
title: Star mPop Setup Guide
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_hardware_star_mpop_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_star_mpop_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2afab9953282ce1442f420a41f9418f63d5654216b5897dae6659dd86eb15e39
description: Connect the Star mPOP receipt printer to your iPad via Bluetooth to print receipts. In Point of Sale CMS, configure the register by selecting Star mPop as the model and Bluetooth as the connection type.
products:
  - Commerce
release: "264"
---
# Star mPop Setup Guide

Connect the Star mPOP receipt printer to your iPad via Bluetooth to print receipts. In Point of Sale CMS, configure the register by selecting Star mPop as the model and Bluetooth as the connection type.

## iOS Setup

Go to the General Settings app on your iPad and tap Bluetooth, making sure that your mPOP is plugged in and switched on. Select the Star mPOP device by tapping it. It now shows that it is connected.

- Unconnected![iOS settings showing an unconnected mPop printer](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_unconnected_mpop.png)
- Connected![iOS settings showing a connected mPop printer](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_connected_pos.png)

## CMS - Configuration & Setup

Configure your device in CMS by going to **Store Management > Register > Your Store > Your Register > Edit (pencil)**.

Under Receipt Printer, select Star mPop for the Model and Bluetooth as the Connection Type.![Printer is configured as Bletooth in Point of Sale CMS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_mpop_config_in_cms.png)

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_important.png)

Important To access the Star mPOP printer via USB-C, configure your printer's connection type in CMS as Bluetooth, not USB.

## POS App Flow

After you see your device in the device helper menu, you can select it to connect. A blue check mark appears next to the device after it’s connected.![A blue checkmark in the POS App that signals the printer is connected](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_mpop_pos_app_flow.png)

- **[Star mPop Hardware Troubleshooting](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_mpop_troubleshooting.htm&release=264.0.0&type=5)**  
    Resolve iPad and printer connectivity issues by ensuring proper power, Bluetooth connections, and Device Manager settings in Point of Sale.