Credit Card with Manual Key Entry

Enter credit card information manually via Adyen, Elavon and Verifone payment terminals using the Point of Sale (POS) app.

In the payment process, the terminal presents the option to enter the credit card number and expiry date. The user then enters the details to complete the transaction.

Note This feature can only be enabled from the multitender flow. Refer to this article for instructions on enabling multitender in the POS app.

Prerequisites

Modern POS App Builds:
- Adyen: 6.4.2 or later
- Elavon: 7.10.5 or later
- Verifone Payments: 9.3.1
Platform Support: iPhone & iPad
Offline Support: yes
Payment Gateway: integration with Adyen to accept a payment

Configure Payment Terminals and Point of Sale CMS for Manual Key Entry

Turn on manual credit card entry in payment gateway settings so users can enter credit card information directly.

Configure Ayden for Manual Key Entry

The Adyen support team can assist you in enabling the manual key entry feature at the store and terminal levels. Then, you'll need to update the configuration on the terminal

Enter "9" and “O”.
Enter the admin key for the terminal.
Select Config.
Select Update.

For Elavon and Verifone payments, no configuration changes are needed in the terminals.

Configure Payment Gateway Settings in Point of Sale CMS

Go to CMS > Integration > Payment Gateways.
Select the previously created payment gateway or create payment gateway.
Turn on Manual Credit Card Entry on Terminal.
Select Save in the top right corner.

Manually Enter a Credit Card in the POS App

Use the Point of Sale (POS) app during checkout whenever the payment terminal fails to obtain the card details from the card's chip or magnetic stripe. In that case, users can enter the credit card details manually on the terminal.

Checkout

If the store associate adds a credit card tender on the multitender screen, they can turn on the switch for manual credit card entry. It initiates the transaction on the payment terminal and the customer sees an option to enter a credit card number. After the customer enters the card number and expiry date, the terminal asks for a signature. After the customer completes the signature, the terminal authorizes the transaction and the order is placed. A window in the POS app for manually entering your credit card amount and turning on the Allow Manual Card Entry setting.

Adyen Terminal Screens

Enter you card number in the AYden terminal. Enter your card expiry date in the Ayden terminal. Card approval message in the Ayden terminal. Thank you message in Ayden terminal when you card is approved.

Elavon Terminal Screens

Enter your account number on the Elavon terminal. Elect hether you want to proceed on the terminal in English or in French. Enter your card's expriation date in the Elavon terminal. Enter your card's CVV in the Elavon terminal.

Verifone Terminals Screens

A sale price showing on the Verifone terminal home screen. Select whether the card is a credit card or private label in the Verifone terminal. Enter the card's expriation date in the Verifone terminal. A comnpleted manual card entry transaction in the POS App.

Additional Manual Key Entry Information

Learn additional information about Manual Credit Card Key Entry and how it interacts with Point of Sale.

Verifone Payment Terminals

Turning on CVV prompting is configurable for SCA devices. The requirement for CVV or a signature depends on the processor. Verifone terminals don't enforce it, as transactions pass through Verifone's gateway, which doesn't provide approval based on this.