Dynamic Currency Conversion

Select the currency to use for completing credit card transactions, either the local currency or the card’s billing currency. Configure Dynamic Currency Conversion (DCC) keys in Point of Sale CMS to print on physical receipts.

DCC is only available to the customer if the transaction isn't in the same currency as the credit card’s billing currency. If a customer chooses to pay in their billing currency, their account is charged at the Exchange rate offered by the merchant's bank.

Prerequisites

Modern POS App Build:

  • Adyen: 5.10.3 or greater*
  • Elavon: 5.12.2 or greater
  • Verifone: 9.9.1 or greater (only supported by the payment processor Fiserv, which is currently not supported by Chase PaymentTech)

Platform Support: iPad only

Offline Support: no

Technical Prerequisites:

  • This feature requires a 3rd party integration.
  • This feature requires a new build.
  • This feature doesn't require a change in the CMS.
  • This feature doesn't require a change in the backend.

* Adyen SF01 terminals are supported for app builds 11.6.1 or greater. AMS1 and M450 terminals are supported for app builds 10.5.1 or greater.

DCC Field Support

  Amount in Selected Currency Exchange Rate Used Markup Source of Exchange Rate
Adyen Yes Yes Yes Yes
Elavon Yes Yes Yes Yes
Verifone Yes Yes Yes* No

* Will only be printed if the markup is nonzero

DCC Field to Receipt Line Keys Mapping in Point of Sale CMS

Configure DCC keys to be printed on a physical receipt.

  1. In CMS, go to Layouts > Layout Templates > Print Receipts.
  2. Edit a layout. If none exists, create a layout.
  3. Select the payment tender cell in the layout.
  4. On the right toolbar, select Receipt Components > Payment Tenders.
  5. Under Receipt line Keys, select + Add to enter DCC keys. Refer to the table and corresponding screenshot for an example.
Amount in Selected Currency Receipt Line Key
Amount in Selected Currency dccshopperamount
Exchange Rate Used dccrate
Markup dccmarkup
Source of Exchange Rate dccsource

The Edit Receipt Section with Receipt Line Keys filled out.

Terminal - Configuration & Setup

To access DCC on your Adyen terminal, you'll need to verify the terminal's configuration is up-to-date. To download the latest configuration, tap 9 and then O on the keypad. After entering your pin, tap the Configuration button on the main menu and then select Update as shown.

The Config button on an Ayden payment terminal.The Update option in the Config section of the Ayden Payment Terminal

Terminal Flow

Adyen

After a customer uses a card to pay for a transaction that is in a different currency than the card's billing currency, they'll see a menu on the terminal to select the currency to be used in processing the transaction. This is an example of what this menu looks like for a card with a USD billing currency that is used for a transaction in Euros.The DCC flow in the Ayden Payment Terminal.

Elavon ExampleThe DCC flow in the Elavon terminal.

Verifone ExampleSelect Application in the Verifone Payment Terminal to start the DCC processSelect whether to pay in US Dollars or Euros in the Verifone Payment Terminal.

Receipt Examples With DCC

If you select a currency that is not the local currency, the information appears on all receipts (both email and paper) as shown.

  • Exchange rate used
  • Source of the Exchange rate
  • Markup
  • Amount in the selected currencyA receipt from a DCC purchase.
Note
Note Not all fields will be present based on the previous table on DCC fields supported.