---
schema_version: "1"
id: cb3e09e88f337003c45b0e6008c8ed3abb764c1a31f50ad6e1619d8dfa544599
title: Display Printer Name for Store Associates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_hardware_display_printer_name.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_display_printer_name.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 170ab2e7033fb975e1cc6cbf1a22a8ac36e3a0e1acfdde861ff4c3dbf27bdc9b
description: Easily find and select printers in the Point of Sale (POS) app at stores that maintain a 1-to-Many topology.
products:
  - Commerce
release: "264"
---
# Display Printer Name for Store Associates

Easily find and select printers in the Point of Sale (POS) app at stores that maintain a 1-to-Many topology.

## Printer Naming

You can set your printers to have names that are easy for people to understand. However, depending on your printer model, these names can't be found in the POS application. Due to this being unreliable, it is recommended you provide printer names via the CMS. Any provided printer names will override manufacture settings and provide a better name within the Retail Cloud POS. If a printer name isn't provided via the CMS, the printer's Mac Address will be shown.

## CMS Setting

![Printer names showing in Point of Sale CMS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_cms_printer_setting.jpg)

## Mac Address

![Mac addresses showing in Point of Sale CMS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_printers_mac_address.png)

## CMS - Configuration & Setup

Printer name to Mac address mappings are configured via the CMS. For more information about the store data feed and expected data format specifications, see [Store Device Feed](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_store_device.htm&release=264.0.0&type=5 "The Point of Sale store device feed is used to load all printer MAC addresses and device names that are used in a store.").

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_note.png)

Note If uploading a store device feed, any existing uploaded devices are lost.

## Feed Mappings

Within the CMS, go to **Feeds > Field Mapping > Store Device**.

![Printer Feed Mappings in Point of Sale CMS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_printer_feed_mappings.png)

## Manual Upload

Within the CMS, go to **Feeds > Manual Upload > Stores > Store Device**.

![Upload button for adding a printer to Point of Sale CMS manually.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_manual_printer_upload.png)

## Scheduled Upload

Within the CMS, go to **Feeds > Scheduled Upload > + > Store Device**.

![The Store Device setting in the New Schedule section](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_scheduled_uploads.png)