--- schema_version: "1" id: 74d830d68fb6aaa77875c1cd524dc172bd4c01f0c3dda27e3728635df77b3309 title: Configure Ayden Terminal for Point of Sale collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_hardware_config_ayden_pos.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_config_ayden_pos.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 75d7c817c546370473a1b998fd8da7978e614d0b6479ad4fa4d468714bf7333e description: Connect an Adyen terminal to a network so you can board it and complete the pairing process with the Point of Sale (POS) app. products: - Commerce release: "264" --- # Configure Ayden Terminal for Point of Sale Connect an Adyen terminal to a network so you can board it and complete the pairing process with the Point of Sale (POS) app. ## Configure Network 1. On select of **Configure Network**, a screen appears with multiple options.![The configure network screen](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_config_network_ayden_term.png)![Multiple options shown after tapping COnfigure Network](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_config_network_multi_options.png) 2. Select **Network > Wi-Fi > +** (+ icon appears at the bottom) to scan and view all the available network options. Select the preferred network and connect by tapping on it and entering the network password.![Wi-Fi turned on in the Ayden Terminal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_select_network_wifi.png)![A list of available Wi-Fi networks in the Ayden Terminal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_available_networks_ayden.png) 3. After the network connects, select **X**, which takes you back to the home screen. 4. Make a note of the terminal’s IP, which is used in the iPad app for pairing. This can be viewed under **Network > Overview**.![The Network Overviw button in the Ayden Terminal.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_network_overview.png)![The Ayden Terminal's IP address.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_ayden_config_ip_address.png) ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_important.png) Important Visit the Ayden page for further information on how to [update](https://docs.adyen.com/point-of-sale/network-configuration#using-wi-fi). Refrain from playing with the settings, this can impact the ability to take credit. ## Boarding Ayden Terminal A new Adyen terminal needs to fetch the configuration set up from the portal during the boarding process. 1. It needs to be first connected to a network to continue with the boarding‌ process. 2. If it’s boarded, you can go into the admin menu by clicking 9 and then O (green O). 3. Enter the admin menu password to continue configuring the network (reach out to the terminal admin for this password).![The admin menu with PIN](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_board_new_terminal.png) ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_tip.png) Tip Customize the idle screen of the payment device, such as displaying marketing images directly on the Adyen portal. ### New Device If it's a new device, the **Board Terminal** option shows after configuring the network. Select **Board Terminal**. 1. If the terminal prompts for a one-time password, enter the one-time password to fetch the configuration associated with the terminal from the Adyen console. 2. If the terminal prompts to select a store, select the terminal’s store and proceed.![Board a new terminal device screen.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_new_board_term.png)![Enter the passwrod to connect a new device to the terminal.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_board_terminal_passwd.png) ### Existing Device 1. If it's an existing device, complete the reassigning process. The terminal can be accessed from the Adyen console. 2. After the reassign is done in the console, press **9** and then **O** on the Adyen Terminal to go to the admin menu. 3. Enter the admin menu password to view the admin menu. 4. Select **Config > Update** from the admin menu to fetch the changes in the console. 5. The terminal updates and shows the Board Terminal option. 6. Select **Board Terminal** 1. If the terminal prompts for a one-time password, enter the six-digit OTP, which you can receive from the adyen console. Be patient! This process will take about 10mins to process. 2. The terminal updates to the reassigned new store. ## Connecting to Wi-Fi Connect the iPad and Adyen terminal to the same Wi-Fi to turn on communication between them. Make sure that the Wi-Fi network is a 2.4GHz network as most Adyen devices don't support 5GHz. Subpar network bandwidth impacts the device's performance and authentication. 1. Press **9** and then **O** on the Adyen Terminal to go to the admin menu. 2. Enter the Admin password (reach out to the terminal admin for this password).![The admin menu with PIN](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_board_new_terminal.png) 3. To find the admin password from the Adyen portal: 4. Go to: [https://ca-test.adyen.com/ca/ca/login.shtml](https://ca-test.adyen.com/ca/ca/login.shtml) ![Ayden portal homepage](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_auden_portal_admin_pwd.png) 5. Select **Point of Sale > Terminals**.![The Point of Sale interface.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_ayden_pos_term.png) 6. Select the terminal. 7. Select **![The Terminal interface in the Ayden Portal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_terminal_interface.png)** | **Menu** and **Access** in the side menu. Select **View Decrypted** at the bottom of the side menu to see the admin menu pin. ![Your password decrypted at the bottom of the UI.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_access_decrypted.png) 8. Select **Network > Wi-Fi > +** (+ is seen at the bottom) to scan and view all the available network options. Select the preferred network and connect by tapping on it and entering the network password.![DHCP on the Nwtwork screen in the Ayden Terminal.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_ayden_terminal_dhcp.png) 9. Select **Network > Overview** and make a note of the IP in the terminal. 10. Make sure to set a static IP before beginning to connect to the iPad app. The instructions are listed in the next section. ## Setting Static IP Address You can set up a static IP for a Wi-Fi network in the Adyen terminal by disabling DHCP. The IP will remain tied to the network until you reload Wi-Fi in the terminal or forget the network in the terminal. You will need to get the proper IP, Subnet, Gateway, and DNS from your internal network team. 1. Follow the step for Connecting to Wi-Fi. 2. Go to the **Admin** menu by pressing **9** **O** and select **Network**. 3. In the admin menu, select **Network > Wi-Fi > Select Your Wi-Fi > IP Settings**. ![A series of screen shots showing your network details in the Ayden Terminal.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_ayden_network_settings.png) 4. Deselect **DHCP** and enter the IP address to set the network connection.![Unchecked DHCP setting in the Ayden Terminal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_uncheck_dhcp.png) 5. Apply changes by choosing the tick mark at the bottom-right of the terminal screen. ### SF01 Terminal To configure the static IP for SF01 Adyen terminals: 1. Open the Network menu in settings and tap **Wi-Fi**.![Network Settings on Wi-Fi for Ayden Terminal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_sf01_term.png) 2. Select the connected network and tap the pencil in the top right corner.![Edit the connected netowrk by clicking on the pencil icon.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_edit_connected_network.png) 3. Scroll down to the **IP settings** section and tap **Static**.![Select static in the I settings section.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_static_ip_ayden.png) 4. Enter the IP and save your changes. ## Configure Ayden Payment Gateway Before you can add a terminal to your POS, set up an Adyen Payment Gateway in your CMS. Follow the instructions in [this article](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_ayden_gateway_info.htm&release=264.0.0&type=5 "You can configure different payment gateways at the store level, such as store-level settlements, reporting, and currency requirements and integrate Adyen into Point of Sale.") to learn how. ## Connect Ayden to POS ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_important.png) Important If you're pairing, make sure you've left the menu in your Adyen terminal and you're on the home screen (you see Adyen or your company logo). Otherwise, it can have pairing problems. 1. Go to **CMS > Apps > Store**. 2. Edit the app configuration of your choice: **Modules > Peripherals > Card Readers**. 3. Set **Default Card Reader** to '**VerifoneAdyen**'. 4. Select **Save**. ![The Ayden terminal home screen in the CMS.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_verifoneayden.png) 5. Then, go to **POS App Device Manager > Add Terminal** to manually add the Adyen terminal to the Modern POS. 6. Add the terminal option and it will show a popup to add the terminal ID and the IP details. 1. Scan the IP number by selecting **5** and **O** in your Adyen terminal and scanning the QR code.![Adding a terminal popup window in your POS app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_ayden_qr_ip_address.png) 2. You can also manually add it by entering the IP number. 3. You can also manually add the terminal ID number. This step is only for terminal API implementation. 4. The added terminal is automatically connected to the POS app. The POS shows a blue check mark to confirm the same. ![The POS app showing the Ayden terminal connected.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_blue_check_confirm_pos_app.png) ## Update Terminal Logo You can update the logo on Adyen terminals through the Adyen portal. 1. Log in to your Adyen portal and go to your merchant account. 2. Go to **In-person Payments > Terminals**. 3. Search for your specific device using its serial number and select the corresponding device row. 4. Go to **Customization > Logo**. 5. Upload or replace the logo image and save your changes. After you upload an image at the merchant level, all terminals under your merchant account will inherit this logo. 6. On your Adyen terminal, go to **Config** and select **Update**. The device will restart and show the new logo.![Update the Point of Sale Logo in your app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_hardware_update_logo.png)