Set the Adyen Terminal to Different Merchant Account

Reassign an Adyen terminal so that transactions are processed under the correct merchant account in Point of Sale.

  1. Gather the following details:
    1. Terminal Serial Number
    2. Current Account name to which the terminal is assigned to (for example: Retail Cloud)
    3. Account name to which you which we want the terminal reassigned to.
  2. Reach out to support@adyen.com to switch the terminal with previous details.
  3. Wait for confirmation from Adyen's team that the switch has been done.
  4. Go to the admin menu on the terminal > Config > Update
  5. This will reboot the terminal. Select 5 and O on the terminal to validate that the store ID is updated to match the latest assignment