---
schema_version: "1"
id: 48fe7e1b2a1b125376d17b08ba8fd8b69c54ec65a75d4d3af68b074f0dba753e
title: Franchise User Roles and Permissions in Point of Sale
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_franchise_user_roles_permissions.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_franchise_user_roles_permissions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4c129853dc923bec732ab8d6ab50f003e49c604b0675380ac5a61b4de3a5f264
description: Point of Sale grants corporate admins broader access than franchise admins across franchise setup, stores, users, reports, and promotions. Corporate admins manage all franchises and can edit any promotion, while franchise admins are limited to their assigned franchise and can edit only the promotions they create.
products:
  - Commerce
release: "264"
---
# Franchise User Roles and Permissions in Point of Sale

Point of Sale grants corporate admins broader access than franchise admins across franchise setup, stores, users, reports, and promotions. Corporate admins manage all franchises and can edit any promotion, while franchise admins are limited to their assigned franchise and can edit only the promotions they create.

This table compares access to franchise setup, stores, users, reports, and promotions for corporate admins and franchise admins.

  
| Capability | Corporate Admin | Franchise Admin |
| --- | --- | --- |
| Enable franchise management | Yes | No |
| Create franchise groups | Yes | No |
| View all stores | Yes | No, only stores in the assigned franchise |
| Create franchise admins | Yes | No |
| Create CMS users | Yes | Yes, for the assigned franchise only |
| Create store associates | Yes | Yes, for the assigned franchise only |
| Access Settings tabs | Full access | Limited: Cart Simulator, Monitoring, and User Management only |
| View reports | All stores and franchises | Stores in the assigned franchise only |
| Create promotions | Yes, for any franchise, including owned-and-operated stores | Yes, for stores in the assigned franchise only |
| Edit promotions | Yes, for all promotions, regardless of who created them | Only promotions the franchise admin created |
| View promotions | All promotions, across all franchises | All promotions that apply to stores in the assigned franchise, including promotions created by a corporate admin |

#### See Also

- [_Salesforce Help:_ Manage Franchises in Point of Sale](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_manage_franchises.htm&release=264.0.0&type=5 "Franchise management in Point of Sale enables centralized oversight of corporate-owned and franchise stores while granting franchise operators controlled access to their specific locations.")