---
schema_version: "1"
id: 8061df45208c3798b92303a8b8e945ce0584598bb324e18336704abf52fae062
title: Fiscalization Requirements for Austria
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_fiscalization_requirements_austria.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_requirements_austria.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 06a98c9f257540477f6161d9964dc644626ca6cf799bdcd1092eff6d11a97875
description: Austrian merchants must register with tax authorities via Finanz Online and digitally sign all Point of Sale (POS) transactions.
products:
  - Commerce
release: "264"
---
# Fiscalization Requirements for Austria

Austrian merchants must register with tax authorities via Finanz Online and digitally sign all Point of Sale (POS) transactions.

## Overview of Country-Specific Fiscalization

- Each merchant must sign up with Austrian tax authorities through Finanz Online (FON). They must also have a Web service user who sends data to FON regularly.
- Every transaction completed on the Point of Sale (POS) system must be digitally signed and recorded in an electronic journal.
- The electronic journal must be retained for seven years.
- Printed receipts should include the fiscal signature in the form of a QR code.
- Fiscal data reports must be provided upon request by Austrian tax authorities.
- Transactions can be completed in offline mode, and the data is synchronized when the POS system is back online.

## Reporting Requirements

Reports can be generated on demand from the EFSTA portal, specifically RKSV reports. These reports are requested if a merchant is facing an upcoming audit. The first transaction and annual year-end transactions, known as control transactions, are automatically generated in the RKSV.

## Third-Party Responsibilities (Salesforce)

EFSTA is the primary third-party responsible for ensuring that each transaction is sequential, signed, cataloged, and stored for the required fiscal data retention period. EFSTA also provides all the reports needed during an audit.

Prime Sign is the third-party software used for digitally signing each transaction.

## Offline Behavior

Receipts can be printed in offline mode, but the transaction is only fiscalized after the POS system goes online. Therefore, the receipts indicate that the fiscal service was offline when the transaction was completed. After the POS system goes online, the data is synced with EFSTA to fiscalize the transaction.

For more information, review the [offline and online capabilities comparison](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_online_and_offline_capabilities.htm&release=264.0.0&type=5 "Quickly learn which fiscalization methods countries support in online and offline mode. Use this when configuring fiscalization in Point of Sale.") here.

- **[Setup and Configure Finanz Online Credentials](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_setup_fiscalization_credentials.htm&release=264.0.0&type=5)**  
    Merchants connect Point of Sale to Austrian tax authorities using Finanz Online (FON) credentials.
- **[Access to Reporting - Austria](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_access_to_reporting.htm&release=264.0.0&type=5)**  
    Point of Sale reporting data is available at both the company and register levels. This means auditors can easily request and get the required DEP files.
- **[Other Country-Specific Information](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_other_country_info_austria.htm&release=264.0.0&type=5)**  
    Print control transactions and zero transactions from the Point of Sale (POS) app.