---
schema_version: "1"
id: 065bd24d31c9c3ae322a2a1d48d6e03cce7a13d1408814c6d93b53ab7442b3da
title: Providing EFSTA Merchant Access
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_fiscalization_providing_efsta_merchant_access.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_fiscalization_providing_efsta_merchant_access.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5c804ba98f5c18630a4dba7e9995b12981cde2f11e05d241977ccb2ceec86715
description: Give merchants access to the EFSTA portal so they can download reports. You can manage Point of Sale user access to the EFSTA portal and confirm each user’s appropriate level of permissions.
products:
  - Commerce
release: "264"
---
# Providing EFSTA Merchant Access

Give merchants access to the EFSTA portal so they can download reports. You can manage Point of Sale user access to the EFSTA portal and confirm each user’s appropriate level of permissions.

This article will go over the process of granting merchant access to the EFSTA portal, allowing them to conveniently download reports. Follow these instructions to effectively manage user access to the EFSTA portal and confirm user permissions.

For merchants operating a single brand across multiple countries, it's advisable to establish country-specific accounts. For those managing smaller subsidiary brands, we recommend setting up each smaller brand as an independent company in each country within EFSTA.

1. In the portal, go to the **Companies** section on the right side and select the appropriate merchant company staging ‌or PROD environment. It's crucial to avoid granting access to users from Company B to Company A.
2. Locate the specific Merchant name for which you want to add a user. Select **Add User** displayed next to the highlighted Merchant name. The **Add User** window will appear.![The Add User Window in the Merchant Access UI in ESFTA](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_fiscalization_add_merchant_user_efsta.png)
3. Within the window, enter the email address of the user who requires access.
4. Select the appropriate permission level:
    1. For Admin users, set the permission level as **Editor** with **data share permission** and **FON permission**.
    2. For Store users who only need access to download data, grant them **data share permission**.![Add User Permissions for Merchants in EFSTA](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_cms_fiscalization_add_user_with_permissions.png)

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_important.png)

Important Provide access exclusively to official company/merchant email addresses. Avoid granting access to personal, or nonofficial emails.