Delete Point of Sale CMS Users

Delete users directly within Point of Sale CMS. Non-CMS Admin roles can be deleted directly within the CMS. For CMS Admin roles, you can either contact Customer Support or change the user's role to another role to proceed with deletion.

Users with non-CMS Admin roles can be deleted directly within the CMS. However, deleting users with a CMS Admin role requires a different process.

To delete a non-CMS Admin user:

  1. Go to the Users list page.
  2. Search for the user by their username, time zone, or role.
  3. Select delete next to the user. You’ll be asked to confirm the deletion.

To delete a CMS Admin user, you can either:

  • Reach out to your CSM to submit a request for user deletion through our internal system.
  • Switch the user’s role from CMS Admin to another role, after which the user can be deleted.