Point of Sale CMS Roles

Control user access in Point of Sale CMS with roles and permissions. Each CMS user has a role that determines their permissions.

CMS Roles

CMS offers four role options:

  • CMS Admin: Full edit access to everything, including adding and removing users. Assign this role to someone who manages the entire CMS, like a store owner or IT manager.

  • CMS Power User: Full edit access to everything except User Management. Assign this role to someone who runs day-to-day operations, like a merchandising manager, but doesn't need to manage other users.

  • CMS Support: View-only access to everything. Assign this role to a support team for investigating issues in CMS.

  • Custom: A role with permissions that a CMS Admin defines. Assign this role when the predefined roles don't fit, like a marketing associate who only needs to edit promotions. Only a CMS Admin can create a custom role, from Advanced | User Management | Roles in CMS.

CMS Role Permissions

Each role's permissions determine which CMS pages a user can access. All CMS users can access the Products and Stores pages, regardless of role. For every other page, a user's role assigns one of three permission types:

  • None: The user can't see the page.
  • View: The user can see the page but can't make changes.
  • Edit: The user can view and edit the page's resources.

The table lists each permission type and its related CMS pages.

Role Permissions Related CMS pages
Analytics Reports

The Analytics Reports is a subset of the reports under Analytics. If Analytics is on, these reports are available regardless of the Analytics Role setting.

  • Associate Sales Attrition Report
  • Dashboard
  • Ghost Till
  • GMV Report
  • Hourly Report
  • Pay by Link Report
  • Product Not on File Report
  • Reconciliation Report
  • Report Builder
  • Repost Failed Webhook Events
  • Share Cart
Analytics

These reports are a superset of Analytics Reports and Order Reports.

  • Associate Sales Attrition Report
  • BOPIS Order Report
  • Dashboard
  • Fiscal Report (Portugal[PT] region only)
  • Fiscalization Report
  • Ghost Till
  • GMV Report
  • Hourly Report
  • Manual Order (Portugal[PT] region only)
  • Offline Order
  • Pay by Link Report
  • Product Not on File Report
  • Reconciliation Report
  • Report Builder
  • Repost Failed Webhook Events
  • Share Cart
  • Successful Order
  • Tax Exempt Order
  • Tipping Report
App Config
  • All
  • Store
Associates
  • Associates
  • Associates Login
  • Edit Store Goal
CSR CSR Portal
Feeds
  • Export Jobs
  • Export Logs
  • Feed Logs
  • Field Mappings
  • Manual Upload
  • Products Edit
  • Scheduled Upload
  • Social Media

Inventory

  • Adjustments
  • Transfers
  • Cycle Counts
Note
Note Set Inventory to None before setting separate permissions for adjustments, transfers, and cycle counts.
  • Create Cycle Count
  • Create Return to Vendor Transfer
  • Create Corporate Transfer
  • Inventory Adjustment
  • Inventory Adjustment Batch
  • Inventory Configuration
  • Inventory Overview and Bucket Adjustment
  • Inventory Restriction
Layout
  • Category
  • Chat
  • Customer Attributes
  • Deeplink Mapping
  • Events
  • Hamburger Menu
  • Launch Images
  • Launch Groups
  • Layouts
  • Loyalty
  • PDP v2 Personalization related pages
  • Segments
  • Product Bundles
  • Quiz Layouts
  • Quiz Questions
  • Quiz Styles
  • Quizzes
  • Search
Merchant Admin
  • Audit Logs
  • Delete Customer Data
  • Merchant Configurations
  • Mobile Tracker
  • Reconcile Open Tills
Notification
  • Creating new notifications
  • Editing notifications
OMS
  • Email Templates
  • Editing promotions
Order Reports
  • BOPIS Order Report
  • Fiscal Report (Portugal[PT] region only)
  • Fiscalization Report
  • Manual Order (Portugal[PT] region only)
  • Offline Order
  • Successful Order
  • Tax Exempt Order
  • Tipping Report
POS Settings
  • Offline Configuration
  • POS Settings
  • Return Policy Config
  • Server Settings
  • Store Settings
Promotions
  • Creating promotions
  • Editing promotions
Registers Register Provisioning
Settings
  • Authorization Provider
  • Payment Authorization
  • Payment Gateway
  • Private Sale Configuration
  • Recommendation Configuration
  • Search Config
  • Synonyms
User Management
  • Creating CMS user
  • Editing CMS users