---
schema_version: "1"
id: 339896f9901d747243657b633a40aef7329868af1500cc4ec188b6fec0a3c9a8
title: Policy Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_cms_approval_policy_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_cms_approval_policy_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b42aa2e1f70274f8d9e351be82d25254597099cd3dac001b47697d8e613bd480
description: Configure approval policies for returns, exchanges, ASN receiving discrepancies, and other point-of-sale transactions in Point of Sale CMS.
products:
  - Commerce
release: "264"
---
# Policy Features

Configure approval policies for returns, exchanges, ASN receiving discrepancies, and other point-of-sale transactions in Point of Sale CMS.

Configure approval policies for the following features:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d20394e37">Feature</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d20394e40">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">ASN Discrepancy Approval</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Receiving operation with a quantity discrepancy between scanned and expected items.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Add Card on File</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Checkout operation using a customer's saved payment card on file.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">All Returns, Exchanges &amp; Edit Order</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Return or exchange transaction regardless of the return window. Overrides any No Receipt Return approval policy in the return policy settings.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Appeasement</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Order edit operation that provides a refund or compensation to a customer without requiring a product return.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Business Check</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Checkout operation using a business check as payment.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cash Audit</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cash count audit operation of a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cash Pickup</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cash pickup operation from a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Create Till</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Start-of-day operation that creates a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cycle Count Actions</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operations for switching between item states in a cycle count, viewing total items, and checking expected item quantities.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cycle Count Batch Serial Number</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for adding serial numbers to cycle count batches.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cycle Count Batches</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for viewing details about cycle count batches created by a different associate.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cycle Count Batches Actions</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">
              <p>Operations for reopening, resuming, pausing, closing, and editing batches created by a different associate.</p>
              <p style="margin-bottom:0;">Editing batches requires manager credentials.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Cycle Count Life Cycle</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operations for creating, canceling, refreshing, starting, and completing a cycle count.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Dashboard Report</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for viewing each store associate's revenue in the analytics dashboard.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Edit Safe Management</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for editing amounts for Safe Float, Till Float, Expenses, Miscellaneous 1, and Miscellaneous 2 in Safe Management.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Employee Sale</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that applies an employee sale discount.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Line Item Discount</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that applies an item-level discount. The app requests approval before checkout, just before tendering, and when the discount amount or percentage exceeds the limits in the store settings.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Manager Override</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Override action performed by a manager.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Max Cash Return Policy</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Return operation with a cash refund that exceeds the maximum cash refund value.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Max Window Return Policy</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Return operation for an order with an expired return window.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">No Receipt Return</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Return operation without a receipt.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">No Sale</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">No-sale transaction operation of a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Offline Max Cash Return Policy</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Offline return operation with a cash refund that exceeds the maximum cash refund value.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Offline Max Window Return Policy</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Offline return operation for an order with an expired return window.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Offline No Receipt Return</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Offline return operation with a refund option due to the tender mapping return policy.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Offline Tender Remapping</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Offline return operation with a refund option due to the tender mapping return policy.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Pay In Out</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cash pay-in or pay-out operation of a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Post Adjustment Inventory</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Inventory adjustment operation.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Price Correction</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that applies an item-level price correction to a sale cart. This policy doesn't apply to price adjustments made during a No Receipt Return. Configure the No Receipt Return approval policy separately to govern those price changes.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Reconcile Till</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">End-of-day operation that reconciles a till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Remove Warranty</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that removes a warranty product from the cart.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Reuse Old Till</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for reusing an old till.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Special Item</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that creates a special item.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Tax Modification</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that modifies the store's taxes.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Tender Remapping</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Return operation with a refund option due to the tender mapping return policy.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">Transaction Discount</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Cart operation that applies a transaction-level discount. The app requests approval before checkout, just before tendering, and when the discount amount or percentage exceeds the limits in the store settings.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">View All Tills</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for viewing all tills and reconciling them remotely.</td>

          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e37 ">View Safe Management</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d20394e40 ">Operation for viewing safe management details and adjusting floats.</td>

          </tr>
        </tbody>
      </table>