---
schema_version: "1"
id: 9682e363b1533848b99b48f9cc0dde925ff0e080aa2f109ad04260942cec4469
title: Enable BORIS for SFOMS Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_adv_config_3p_int_oms_boris.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_3p_int_oms_boris.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3e664f7686f30e65a019e737a246c8bd1671842810596185ec0ec5651e32196a
description: Buy Online Return In-Store (BORIS) allows customers to purchase products online and have them shipped. Customers can return the product to a physical store or alternative location if they are unsatisfied with their purchase. Enable Point of Sale's BORIS feature so customers have options for how they receive and return their products. Review the sections and corresponding components in the CMS to get started.
products:
  - Commerce
release: "264"
---
# Enable BORIS for SFOMS Integration

Buy Online Return In-Store (BORIS) allows customers to purchase products online and have them shipped. Customers can return the product to a physical store or alternative location if they are unsatisfied with their purchase. Enable Point of Sale's BORIS feature so customers have options for how they receive and return their products. Review the sections and corresponding components in the CMS to get started.

For a general overview of SFOMS integration in CMS, refer to this [Configure the Salesforce (SF) Order Management System (OMS) in CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_sf_int_sfoms.htm&release=264.0.0&type=5 "Discover the steps to configure the Salesforce Order Management System (OMS) in CMS. Point of Sale platform has an inbuilt Salesforce OMS connector. The connector is built on the best practices and collaboration with the Salesforce team.").

For information on enabling BOPIS, read [Configure BOPIS for SFOMS Integration](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_sf_int_bopis.htm&release=264.0.0&type=5 "Buy Online Pick-up In-Store (BOPIS) is an omnichannel fulfillment method where customers can shop online and go to the store or pickup location once the order is ready. This allows businesses to drive in-store traffic by connecting their offline and online experiences. This is a guide to enable and use Point of Sale's BOPIS feature.").

## Order Delivery Methods

1. In CMS, go to **Integrations** | **OMS Configuration**.
2. Create or edit an existing Salesforce OMS Integration.
3. Under **Delivery Methods**, add in the SFOMS Values for "Ship to Home".
    
    ![A screen shows delivery methods and values.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_adv_config_3p_int_oms_boris_delivery_methods.png)

## Advanced

1. In CMS, go to **Integrations** | **OMS Configuration**.
2. Create or edit an existing Salesforce OMS Integration.
3. Under **Advanced**, enable the toggle for "Enable Master of Record".
    
    ![A settings screen displays a list of advanced options.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_adv_config_3p_int_oms_boris_enable_master_of_record.png)

For instructions on using an external order master, refer to this [article](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_returns_config_boris_order_controller.htm&language=en_US).

## Return Policy Configuration

Refer to this article, [Returns Policy Configuration](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_settings_returns_policy_configuration.htm&release=264.0.0&type=5 "The Point of Sale (POS) app lets store associates perform returns on purchased items based on configured policies.").