--- schema_version: "1" id: eb369162b1c7d2f7bcaf9b4c5535e283bf56b50f0ea1f70e6995a130a2ab6ec4 title: Integrate Givex Gift Cards collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_adv_config_3p_int_gift_card_givex.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_3p_int_gift_card_givex.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: f5f899ecb12f2fbc1f5e64a725c2ccbf1e76d53e00b9275416c1c1828a074b94 description: Point of Sale's POS supports gift card integration with Givex. Learn how to configure a Givex account with the supported functionality. products: - Commerce release: "264" --- # Integrate Givex Gift Cards Point of Sale's POS supports gift card integration with Givex. Learn how to configure a Givex account with the supported functionality. - Modern POS App Build: - Gift card purchase and gift card as a tender: 5.1.0 r15000 or above - Gift card as a return tender: 6.6.2 - Platform Support: iPhone & iPad - Offline Support: No - Technical Requirements: Ensure the GiveX account has Channel restriction at the user ID level as well as Encrypted and JSON-RPC as the restriction ## Set Up the Givex Integration 1. Navigate to CMS > Integrations > Gift Cards 2. Create a gift card service for Givex and enter these details: 1. Service - Select Givex 2. Store ID - If the Givex account is store-specific, then select the applicable store from the store picker. If the Givex account is common to all stores, select DEFAULT: All Stores. 3. Card Type - Select either GiftCard OR RewardCard 4. Transaction ID - Enter DEFAULT manually under this Transaction ID input box 5. User Name - Enter Givex's user ID 6. Password - Enter Givex's user password 7. Endpoint - Enter Givex's endpoint by using the Givex host and port in this format: `https://:/` (e.g., `https://dev-dataconnect.givex.com:50104/`) 8. Currency - Enter the currency code in ISO 4217 (e.g., USD, MXN, EUR) 9. Enable all the applicable rules: 10. Allow Gift Card Purchase 11. Require Activation ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/images/icon_important.png) Important Switching Gift Card Services will clear all fields except for Store ID and Card Type. ## Enable App Config Settings To set up a gift card as tender in the checkout flow, refer to _Enable App Config Settings_ in [Gift Card Support in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_gift_card.htm&release=264.0.0&type=5 "Gift card support in the POS app enables store associates to handle gift card payments, purchases, and returns, streamlining the checkout process. Associates can easily apply gift card tenders, add value to cards, and redeem them for merchandise. With gift card returns, associates can issue refunds to new gift cards, offering customers a convenient option."). ## Create a Gift Card Product For gift card purchases in Point of Sale's POS, the gift card SKU/product needs to be entered into the POS system using: - Product Feed: Add a gift card SKU to the product feed. Make sure to add its productClass with a value of GiftCard. Refer to [Product Feed](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_product.htm&release=264.0.0&type=5 "Create a robust user experience in the POS app by viewing product details such as search results and filters.") for more information. - Create gift card in CMS: Refer to Create a Gift Card Product in [Gift Cards via Payment Terminal](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_hardware_config_gift_cards_terminal.htm&release=264.0.0&type=5 "Configure Point of Sale's Point of Sale (POS) to accept gift card payments, add value, cash out, and check balances, using a payment terminal. Merchants can select the integration approach that suits their needs, verifying all transactions are available through gateway reporting."). ## Enable POS Settings for Returns Starting from build version 6.6.2, the POS app has started supporting refunds to gift cards. To set up the gift card as a return tender, refer to _Enable POS Settings_ in [Gift Card Support in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_gift_card.htm&release=264.0.0&type=5 "Gift card support in the POS app enables store associates to handle gift card payments, purchases, and returns, streamlining the checkout process. Associates can easily apply gift card tenders, add value to cards, and redeem them for merchandise. With gift card returns, associates can issue refunds to new gift cards, offering customers a convenient option."). ## Configure a Deep Link From a Layout Gift card purchases are supported in the POS and available on the cart screen if configured correctly. To know more about this configuration, refer to _Configure a Deep Link From a Layout_ in [Gift Card Support in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_gift_card.htm&release=264.0.0&type=5 "Gift card support in the POS app enables store associates to handle gift card payments, purchases, and returns, streamlining the checkout process. Associates can easily apply gift card tenders, add value to cards, and redeem them for merchandise. With gift card returns, associates can issue refunds to new gift cards, offering customers a convenient option."). ## Feature Support Point of Sale's POS app supports: - Purchase of gift card - Show balance of gift card - Add balance to an existing gift card (available in staging but not in production) - Refund to the gift card (gift card as a return tender) PrecitSpring's POS app doesn't support: - Void a gift card transaction - Virtual gift card Refer to POS behavior details in [Gift Card Support in POS](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_checkout_gift_card.htm&release=264.0.0&type=5 "Gift card support in the POS app enables store associates to handle gift card payments, purchases, and returns, streamlining the checkout process. Associates can easily apply gift card tenders, add value to cards, and redeem them for merchandise. With gift card returns, associates can issue refunds to new gift cards, offering customers a convenient option.") for more information. ## Known Issues and Restrictions A refund to a gift card is supported only using brand new non-activated gift cards.