--- schema_version: "1" id: bd1f7a7a99010c7f849eee3d451aec338ac0bd6db9b94c7ede63e762f0eb9f67 title: SAP Integration Guidelines collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/rt_adv_config_3p_int_erp_sap_guidelines.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_3p_int_erp_sap_guidelines.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 2a347d089d142e7897d64bf95609c6d3327f88159f127dfb0dd9ecaf098e10a8 description: Integrate your POS with SAP ERP to manage products, inventory, and orders. SAP Financials data can be reconciled with POS. Link your SAP data to Point of Sale to align with your business requirements. Ensure that your customized SAP configuration works seamlessly with your POS system. products: - Commerce release: "264" --- # SAP Integration Guidelines Integrate your POS with SAP ERP to manage products, inventory, and orders. SAP Financials data can be reconciled with POS. Link your SAP data to Point of Sale to align with your business requirements. Ensure that your customized SAP configuration works seamlessly with your POS system. ![A diagram shows the integration between Point of Sale and SAP.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-retail-264-0-0-production-enus/17d647fb-8988-49fb-9add-c4f4cc79c9e4/retail/images/rt_adv_config_3p_int_erp_sap_guidelines_int_diagram.png) ## Product POS needs product data to be ingested to enable all capabilities of platform. Merchants that use SAP as their product master generate a CSV / TSV / PSV formatted file and export it to an SFTP location. More details can be found in [Product Feed](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_product.htm&release=264.0.0&type=5 "Create a robust user experience in the POS app by viewing product details such as search results and filters."). ## Inventory ### Inventory Import into Point of Sale #### Store Inventory For brands that use SAP as the master for Inventory, store inventory files are published to SFTP from SAP. These files are then ingested into Point of Sale cloud. Full store inventory files are loaded once a day and deltas are loaded hourly. #### ASN When a goods movement is initiated from warehouse to Store, SAP generates an ASN document in EDI-856 format. ASN data can also come in as CSV / TSV file. Specs are provided in [ASN (Advanced Shipping Notice) Feed](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_data_feeds_specs_asn.htm&release=264.0.0&type=5 "The Advanced Shipping Notice (ASN) feed provides specifications for inbound shipping notices in Point of Sale. Warehouse shipping information is sent to receiving clerks before merchandise arrives at the store. Receiving clerks use ASN to verify delivered merchandise by scanning barcodes, labels, pallets, cartons, or UPC tags. Once received, the merchandise is added to the on-hand item list."). ### Inventory Events Export from Point of Sale For Inventory operations that happen inside a store, CSV / TSV formatted files are exported to a SFTP location. Merchants system then reads these files and updates the appropriate tables inside SAP. As all SAP systems are configured differently, thus generic multi-use format keeps the integration simpler. The events to subscribe, columns to populate and sequence of columns are configurable on CMS. For more details on Inventory Exports, see [Exporting Inventory Events in Point of Sale CMS](https://help.salesforce.com/s/articleView?id=commerce.rt_cms_modules_exporting_inventory.htm&release=264.0.0&type=5 "Create an inventory export event in the CMS to export inventory data from the Retail Cloud Backend via Secure File Transfer Protocol (SFTP)."). ## Orders ### Order Export For transactions that happen on POS, order data can be exported as a XML based TLOG, JSON based WebHook or API posting into a Point of Sale supported OMS. OMS would then export this order into SAP or brands would have their SI develop code that can read TLog / AP data and ingest order in SAP. Details can be found in [Transaction Log (TLog) Export](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_export_tlog.htm&language=en_US) ### Order WebHook [Salesforce Order Management System Integration Guide](https://help.salesforce.com/s/articleView?id=commerce.rt_adv_config_sf_int_oms.htm&release=264.0.0&type=5 "Integrate the Salesforce Order Management System (OMS) connector with the Point of Sale platform.") ## Promotions Promotion data can be exported from SAP in a CMS format that can be ingested in Retail Cloud. ## Loss Prevention and Reconciliation All EJ data and Reconciliation report data can be exported from Point of Sale into flat files. Data from these files is either ingested directly in SAP or a BI tool to reconcile data with SAP.