Access On-Demand Sandbox Logs in Log Center

Salesforce B2C Commerce On-Demand Sandbox (ODS) logs are now available in Log Center. This enhancement eliminates the need to use a separate URL to access ODS logs for the first-party instance of Log Center.

With this update, the Log Center experience now includes:

  • A single URL access point for all realms
  • Extended log retention of up to 14 days
  • Advanced search capabilities

How: To access the ODS Logs within Log Center:

  1. Start Log Center.
  2. Select a region.
  3. select a realm. If you're unsure of your realm ID, ask your Account Executive (AE) or Customer Service Manager (CMS) for assistance.
  4. Click Show filtered results.
  5. Select Search | Current Search.
  6. Under Service Type, select ecom or jwa.
  7. To view the ODS logs, select host.

    Host Dropdown